100-140 Exam Dumps - Cisco Certified Support Technician (CCST) IT Support

A user reports the following:

I recently got a prompt on my Mac to give an app permissions. I accidentally clicked Deny. Now I can't open the app.

You need to tell the user where to go to grant the necessary permissions to the application.

Which feature should they use?

A user reports the following:

I cannot connect to my Office 365 web applications from my Windows 10 computer.

You need the user to gather additional information to help troubleshoot their issue.

Which part of the screen should the user focus on to access this information?

Select the correct option in the answer area.

A customer cannot scan documents and pictures to a Windows laptop. When you open Device Manager, you see the 600dpi scanner listed underOther devices, as shown in the image.

Evaluate the image and answer the questions by selecting the correct option from each drop-down list.

Note: You will receive partial credit for each correct selection.

Move each help desk term from the list on the left to the scenario it describes on the right.

You can use each option once, more than once, or not at all.

Note: You will receive partial credit for each correct response.