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SPHR Exam Dumps - Senior Professional in Human Resources

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Question # 17

Business plans support organizational decisions when they are used as a:

A.

Market-defining guideline

B.

Guiding and supporting document

C.

Narrative nonfinancial strategy

D.

Snapshot of financial goals

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Question # 18

The most important consideration when designing a total rewards program is that:

A.

Flexibility, rather than business alignment, is key

B.

Long-term incentives limit motivation

C.

Benefits programs need to meet stated return on investment

D.

Recruitment and retention are the program objectives

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Question # 19

Which kind of analysis is used when an organization is researching the possibility of replacing three workers with a machine capable of producing more units per hour?

A.

Total quality

B.

Production output

C.

Cost-benefit

D.

Six Sigma

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Question # 20

Which of the following is the greatest advantage of workforce diversity in an organization?

A.

Protects an organization from discrimination claims

B.

Allows recruiters access to a larger pool of candidates

C.

Provides employees with additional career advancement opportunities

D.

Enhances an organization’s ability to maintain a competitive advantage

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Question # 21

The key strategy for delivering a new safety training program should be to:

A.

show examples of injuries that might occur.

B.

educate employees in safe workplace design.

C.

use OSHA-sponsored seminars and materials.

D.

apply the learning to the workplace.

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Question # 22

An HR director has been hired by a high-technology business that has been growing at a rapid rate. There are 300 professional employees in manufacturing and 80 in clerical and laboratory support. There has been no formal human resource function in the past, with each department head controlling the hiring, salary adjustments, and other details of that department. There are no established working hours except for non-exempt employees and the work environment is very informal in dress and supervisory relationships. The president wants the new director to identify the key areas of importance. To plan for future staffing needs, the first step should be to:

A.

Design new compensation systems

B.

Develop an employee skills inventory

C.

Redesign the employee activities committee

D.

Evaluate the current succession planning system

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Question # 23

The use of real task behaviors makes training more relevant and assists in:

A.

identification of critical incidents.

B.

development of technology.

C.

transfer of learning.

D.

organizational integration.

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Question # 24

A successful talent management program begins with a(n):

A.

evaluation of annual performance.

B.

internal promotion strategy.

C.

assessment of employee potential.

D.

forecast of human capital needs.

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