In order to comply with Regulatory Requirements, Universal Containers must store sensitive customer information on-premise. Universal Containers would like this on-premise information to be accessible from Salesforce. What technology can Universal Containers use to achieve this?
Besides their own team accounts, sales managers at Universal Containers need to have
READ access to all accounts of the same segment in other countries. Role hierarchy was
implemented accordingly (based on countries), but a sales manager in the US is complaining
that he cannot view account records of the same segment in Canada. What should be done
to grant access in a proper way?
Which method should be used to grant access to an unrelated group of users?
The Architect at Universal Containers has created a List View to show all open Opportunities that were created in the last month, and would like to make this list view visible to certain groups of users. Which two options are available to the Architect for sharing the List View?
Universal Containers has two custom objects: Job and Job Interview. The Job Interview object has a lookup relationship to Job. Both objects are set to Private in sharing settings. The HR team will own all Job and Job Interview records. They have asked their Salesforce Architect to automatically share the Job Interview when the Interviewer (lookup to user record) has been populated. The interviewer can be from any department. What method should the Architect use to achieve this requirement?
…From customers on company Issued desktops and uses case object to track customer issues and grievances. The company would like to capture
images of customer site captured by field consultants while they are editing the case record during customer site visit. The Director of IT wants
to minimize customization and promote reusability of code artifacts wherever possible, what recommendations should an architect give to the company to implement the image capture requirement, while ensuring customer that the service rep can continue to use same lightning
pages they were trained to use?
Sales operations at Universal Containers (UC) has created Public Reports and Dashboards folders for sales managers. Sales operations and salts managers’ report to the VP of Sates. Sales operations currently spends a few hours each month updating users mat should have access to edit reports and dashboards in these folders.
How should UC grant access to sales managers to automate access to these Public Reports and Dashboard folder?
A company intends bring work from anywhere culture in a bid to improve productivity. Their sellers use wide variety of devices with different form factors. The company currently uses one page layout to display opportunity record details to the sellers. The Regional Vice President of Seles is complaining about incorrect alignment of data in opportunity records, making it difficult for some sellers.
Which steps are recommended to rectify this?
What should the Architect do to ensure Field-Level Security is enforced on a custom Visualforce page using the Standard Lead Controller?
Universal​ ​Containers​ ​would​ ​like​ ​to​ ​customize​ ​the​ ​security​ ​and​ ​sharing​ ​features​ ​of​ ​Salesforce​ ​Account​ ​Teams. They​ ​have​ ​decided​ ​to​ ​implement​ ​a​ ​Custom​ ​Account​ ​Team​ ​object.​ ​ ​They​ ​would​ ​like​ ​the​ ​new​ ​enhancement​ ​to include​ ​all​ ​of​ ​the​ ​features​ ​of​ ​the​ ​existing​ ​account​ ​team,​ ​but​ ​also​ ​utilize​ ​Apex​ ​and​ ​Visualforce​ ​on​ ​the​ ​custom Account​ ​Team​ ​object​.
Which two different approaches should the Architect consider when designing this enhancement?
Choose 2 answers
Universal Containers (UC) has implemented Customer Community with customer
community plus license for its distributors. Retail distributors have part-time agents who work
for multiple distributors. Those agents should have access to other distributor accounts as well.
What can be configured to grant agents access to different distributor accounts?
Universal Containers (UC) has a mostly private organization-wide default (OWD), as it is a core principle of UC to respect client data privacy. UC has implemented complex processes for granting access to Opportunity data. A few key members of the Sales Reporting team need to always be able to see, but not change, Opportunity data for all Opportunities.
What should an architect recommend as an approach to meet these requirements?
Universal Containers (UC) has Affiliates who sell containers in countries where UC does not have a local office. UC has leveraged the Partner Community to manage the sales cycle. One of their affiliates has exponentially grown in the last years and restructured its internal sales team with the following structure:
Sales VP ...> Direct of sales ..> Sales Manager ..> Sales Reps
What is the main problem a Salesforce Architect will face to provide a solution?
Universal containers (UC)service reps are assigned to a profile which ha View All in Case object (Private
OWD). To make sure service reps have access to all relevant information to attend to customer requests,
Which two details should leasable force Architects consider? Choose 2answers:
Universal Containers (UC) provides shipment tracking for its customers on a custom Shipment object. The .. yearly by the customers should be available on the Account record to the Marketing team, but the Marketing Shipment records.
What recommend should an Architect provide to accomplish this?
Assuming Person Account is enabled in a Salesforce organization, which three objects can be configured as "Controlled by Parent" in Sharing Settings?
Choose 3 answers
Sales executives at Universal Containers (SC) want to create list views to filter opportunities for large at-risk Opportunities. These list views should only be available to certain executives
that specialize in closing problematic deals. How can UC solve this requirement?
In order to allow community users to collaborate on Opportunities, which license type must the users.
Universal Containers (UC) has a business unit that uses a custom object to track requests which demands a high level of internal team collaboration. Although all requests must have an owner, all employees are required to collaborate on requests.
Which recommendation should a Salesforce architect provide to optimize the solution and meet these requirements?
Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries and has established a very complex role hierarchy to control data visibility. In the new fiscal year UC is planning to reorganize the roles and reassign accounts owners.
Which three features could an architect recommend to avoid problems on this operation? Choose 3 answers
A custom invoice object has been created with a master-detail relationship to account. The
Account receivable (AR) team needs access to Invoices AR users do not own nor have access
to Account records. Account OWD is set to Private. The AR team is unable to find Invoices in
List views, Reports, nor in Global Search. The Architect has been asked to help troubleshoot.
What could be the issue preventing AR team members from seeing invoices?
Universal Containers (UC) implemented Sales Cloud and requested that sales agents have access to products the company sells and be able to create opportunities for its customers.
What should the Organization-Wide Defaults (OWD) be for pricebook?
Universal Containers (UC) delivers training in 500 different regions. The UC Operations
Users team manage course setup, scheduling, and trainer setup. The Operations Users team
members work at a regional level and report to an Operations manager. The Operations
manager requested access to edit ALL scheduled courses owned by the Operation Users team.
How can this be achieved?
Sales reps at Universal Containers (UC) complain about the manual activities they need to perform in order to grant access to supporting internal users (legal, engineering, finance, and so forth) for customer records when they need help. In general, the sales reps involved in the deals will not change.
How can a Salesforce architect help IK to Improve sales reps productivity?
Universal Containers (UC) delivers training and courses to students and companies. UC is implementing a Salesforce Customer Community for its students granting them a Customer Community license. As part of the community requirements, UC asked to give students access to cases that are related to their account in the UC community.
What is the optimum sharing technique that can achieve the requirements?
A sales rep (John) at Universal Containers (UC) requested to update information in an
account record where he has READ only access. John requested the EDIT access permission
from the owner of the record (Paul). Paul manually shared the record with John. Assuming the
OWD of the Account object is Public Read-Only, what is the impact in the system?
Universal Containers has built a recruiting application on the salesforce Platform. HR requested that all internal users should have edit access to the referral custom object. One of the recruiters needed to share a referral record with another colleague for collaboration using manual sharing. The recruiter opened the referral record and could not find the share button. What could be the technical reason for this?
A custom ServiceFeedback object is used to collect partner feedback. ServiceFeedback
records should be available to all internal employees. The OWD is set to Private for external
users so partners cannot see feedback from other partner users.
How can the Architect give access to all internal employees?
Universal Containers (UC)has implemented customer community with customer community licenses for their customers. UC requested that any record owned by its customers should be accessible by UC users in the customer support role.
How can an Architect configure the system to support the requirements?
Universal container (UC) use External Object to retrieve Invoice data from a Legacy ERP. A finance team requested to have access to the Invoice records in the account page.
In addition to objects access in the finance users profile, what other feature should a Sales Architect recommend?
The Finance team at Universal Containers usually does not need access to Account and Contract records A given Opportunity access for a big deal to help with tax calculation. She can now also access Account and C.
Which two reasons could be causing this issue? Choose 2 answers
Universal Containers uses 75,000 distributors that have close to 1 million total users. Distributors need opportunities assigned to the distributor for delivery.
What license recommendation will meet distributor needs?
Universal Containers (UC) has 600 sales reps. UC has rollout plan to deploy salesforce in 3 weeks. At the end of the second week, they received a “User Role Limit Exceeded†error.
After investigation, they discovered that during the user provisioning process, a new role was generated for every new user.
Which two recommendations could solve this problem?
Choose 2 answers.
Universal Computers (UC) is looking to expand its delivery capabilities through a network of
distributors that use a Partner Community license. UC employees currently can view all delivery
records through the organization-wide default (OWD) setting of Public Read Only.
Which approach would an architect recommend to limit the records a distributor can see?
Sales Operations at Universal Container (UC) wants to create the opens to fiber appropriates for center.
In which two ways can UC hide list that are not relevant to an individual use since there will be
Choose 2 answers.
Universal Containers keeps product brochures in Salesforce as files. Sarah shares a public Unit to a product brochure with potential customers during a meeting. She wants to ensure they do not have access to the file after the meeting.
How should Sarah accomplish this?
A sales rep at Universal Containers (UC) has manually shared an Opportunity record with
internal Pre-Sales users. After some time, the sales rep moved to another position and all opportunities records that were owned were transferred to a new sales rep. What happened to the internal Pre-Sales users’ access to the opportunity?
Universal containers (UC) implemented a private organization-wide default for the Container and Case objects.
How can UC give support representatives access to Container and Case records owned by Customer Community users?
Universal Containers (UC) uses a custom Visualforce page to display shipment tracking information (custom object, private OWD) to field manager and agents. The IT team wants to make sure that users have access to only the information that is allowed.
Which Apex method must be used to make sure only allowed fields are shown to the users?
Universal Containers (UC) has implemented Service Cloud. There is a flag field on the case object that marks a case as (Sensitive). UC requested that this flag can be viewed by all users who have access to the case but only be edited by the assigned case assessor. The case assessor is a lookup field on the case object. How can an architect achieve this requirement?
Universal Containers has selected a small and diverse group of users to review inactive
accounts. Given the Private sharing model, a public group was created and made available to
this group of users. A sharing rule was created to make inactive Accounts visible to the public
group. However, some of these users are reporting they don't see any of the Accounts that were
shared with the public group.
What is the underlying issue for these users?
Universal Containers (UC) implemented Sales Cloud and requested that only certain branch staff trained to sell high risk products can create opportunities for high risk products.
In which two ways can an Architect allow only specific branch staff to sell high risk products?
Choose 2 answers
Universal Containers (UC) is in legal dispute regarding several orders. UC has found out these records were removed from system. The VP of Sales has asked to ensure this cannot happen in the future. What approach would meet this requirement?
Universal Containers (UC) has created a custom Invoice object. Standard sales users at UC
can see the records in search layout, but when they click to view the detail, only record name,
created date, and last modified date are shown. When the system admin accesses it, he or she
sees the full record detail with many more data fields.
What is the likely cause of this issue?
What vulnerability can exist when controllers use dynamic rather than static queries and bind variables?
Customer complaints for bad interactions with a customer support agent are logged as Cases and assigned to a human resources representative. The agent of the complaint should not see the case, but their manager should.
How is this accomplished?
Which three advanced tools can Salesforce enable for large-scale role hierarchy realignments in organizations with large data volumes?
Choose 3 answers.
Universal Containers (UC) has affiliates who sell containers in countries where UC does not have a local office. UC uses a Partner Community to manage the sales cycle in those countries. One of its affiliates has grown substantially and restructured its internal sales team with the following structure; Sales VP —> Director of Sales —> Sales Manager —> Sales Reps. Sales Reps should not see each others’ opportunities, and visibility of deals should open up within e Sales Rep's hierarchy.
What is the main problem an architect should address in this situation?
Which​ ​two​ ​reasons​ ​should​ ​the​ ​Architect​ ​consider​ ​regarding​ ​the​ ​use​ ​of​ ​Apex​ ​Sharing​ ​Reasons?
Choose​ ​2​ ​answers
Universal Containers has selected a small and diverse group of users to review Inactive accounts. Given the Private sharing model, a public group was created and made available to this group of users. A sharing rule was created to make inactive Accounts visible to the public group. However, some of these users are reporting they don't see any of the Accounts that were shared with the public group.
what is the underlying Issue for these users?
What is the security vulnerability in the following code snippet?
Universal Containers (UC) works with a dealer network to sell their products. There are approximately 5,000 dealers that do business with UC and UC has purchased a Partner Community to interact with each of their dealers on Opportunities. Each dealer is structured so that there are a group of managers who will oversee a larger team of agents. UC would like to set the Organization-Wide Defaults to Private for the Opportunity object, both internally and externally. Within each dealer, there are a few agents called Lead Agents who should be able to see the Opportunities for all of the other Agents at the dealer. What is the optimal solution for an Architect to recommend?
When writing test methods, what functionality is verified by the system method"runAs()"?
To grant Universal Containers sales managers access to shipment records properly it was necessarily to the IT Team is worried about improper access to records.
Which two features and best practices should a Salesforce architect recommended to mitigate the risk?
Universal Containers does not want the Users in the Custom Sales Department Profile to be able to delete Opportunities. How would the Architect prevent a certain set of users from deleting Opportunities?
Universal Containers has set Partners users who will see records owned by partner users in roles below them in the hierarchy of which roles?
Universal​ ​Containers​ ​has​ ​junction​ ​object​ ​called​ ​"Job​ ​Production​ ​Facility",​ ​with​ ​2​ ​master-detail​ ​relationships​ ​to the​ ​Job​ ​and​ ​Production​ Facility​ ​custom​ ​objects.​ ​ ​Both​ ​master​ ​records​ ​have​ ​a​ ​private​ ​sharing​ ​model.
What​ ​statement​ ​is​ ​true​ ​if​ ​a​ ​user's​ ​profile​ ​allows​ ​access​ ​(Create/Read)​ ​to​ ​the​ ​Job,​ ​but​ ​no​ ​access​ ​to​ ​the Production​ ​Facility​ ​Object?
Which two options are available to share a Report or Dashboard folder with other users in the Organization?
Choose 2 answers
If a Case requires involvement from one of the Legal team, the Case owner adds one of the corporate lawyers to the Legal SME field on the case.
Since cases are private, how can we grant a lawyer access to a specific case when their assistance is needed?
Universal Containers has set Opportunity Sharing to Private with Opportunity Teams enabled. Which three options can change the Owner of the Opportunity?
Choose 3 answers.
In order to comply with regulatory requirements, Universal Health must encrypt all Personally Identifiable Information (PII), both while it is being transmitted over the network and while it is at rest. Universal Health has completed a data audit and has determined that 12 fields on the contact record can contain PII, including the contact’s name and several other standard fields. Universal Health would like the fields to remain accessible in Salesforce. Which two options does Universal Health have to maintain compliance?
Choose 2 answers.
Universal Containers has just deployed a change to its role hierarchy. A manager is reporting that their staff can now see Accounts that they do not own and should not have access to. How should the Architect troubleshoot?
Universal​ ​Containers​ ​wants​ ​to​ ​store​ ​Payment​ ​Term​ ​Details​ ​on​ ​the​ ​Account​ ​object,​ ​but​ ​the​ ​fields​ ​should​ ​only​ ​be visible​ ​on​ ​certain​ ​record​ ​types​ ​and​ ​for​ ​certain​ ​user​ ​profiles.
How​ ​can​ ​a​ ​System​ ​Administrator​ ​quickly​ ​determine​ ​which​ ​user​ ​profiles,​ ​page​ ​layouts,​ ​and​ ​record​ ​types include​ ​certain​ ​fields?
A sales representative at Universal Containers needs assistance from specific product managers when selling certain deals. Product managers do not have access to opportunities they don't own, as the sharing model is Private, but need to gain access when they are assisting with a specific deal. How can an Architect accomplish the requirement?
Which advanced tool should Salesforce enable for large-scale Role Hierarchy realignments?
Universal Containers has created a custom Sales Operations profile with read and edit access to the Category field on a custom object. There is a new requirement that 3 of the 100 users assigned to the Sales Operations Profile should have read-only access to the Category field.
How can the Architect support this request?
Choose one answer: