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Plat-UX-102 Exam Dumps - Salesforce Certified Platform Strategy Designer

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Question # 33

Cloud Kicks (CK) has spent several months working to align the entire company around a vision based on inclusivity in the digital age. Because this project will span several years, the design team is concerned the vision will eventually be lost. What should CK do to maintain the vision and create transformative change?

A.

Align the vision to current industry trends.

B.

Realize the vision must be driven by business goals.

C.

Continuously align business goals to the vision.

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Question # 34

A strategy designer is presenting their new service vision to an executive audience. What should the designer include in the executive summary to meet the audience ' s needs?

A.

A detailed report of the data that informed the new vision

B.

A plan description including who needs to act and what they need to do

C.

The different options explored in the process of designing this vision

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Question # 35

During the ideation stage, a Cloud Kicks team developed a low fidelity prototype to help the company hone its strategy. Which question should the strategy designer focus on next to ensure success?

A.

What are the team ' s technical capabilities to deliver on the solution?

B.

What user experience success metrics should be included in the product?

C.

What are the assumptions about market conditions that would have to be true?

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Question # 36

A project team at Cloud Kicks framed this design challenge: ' How might we help our customers amidst supply chain interruptions? ' What information is missing that belongs in all well-written challenge statements?

A.

The desired outcome

B.

The persona being designed for

C.

The hypothesis for the solution

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Question # 37

At a project kickoff, a stakeholder shared the hypothesis that the price point was the reason their product was failing in the market. But when the design team conducted qualitative research, they learned that customers wanted an entirely different type of product. How should the design team present this information knowing they would challenge a stakeholder ' s hypothesis?

A.

In a walking deck with video clips from research sessions

B.

In a ' How Might We ' statement to encourage new ideas

C.

In an insights workshop with plenty of time for group discussion

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Question # 38

A strategy designer at Cloud Kicks leads a development team whose stakeholders are notorious for misunderstanding and undervaluing research-driven UX design. Which approach should the designer propose to increase the desire for research-driven decisions?

A.

Strictly align to stakeholders ' business requirements.

B.

Create high-fidelity prototypes to gain design buy-in.

C.

Align UX research goals with stakeholders ' goals.

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Question # 39

Cloud Kicks ' strategy designer is writing a challenge statement to inspire team ideation. What should they avoid in the challenge statement?

A.

Implying solutions to the challenge

B.

Basing the statement on a problem identified in research

C.

Focusing on the root cause of current issues

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Question # 40

The strategy designers at Cloud Kicks are leading a large number of projects initiated by various stakeholders. They implement an Impact matrix to help them prioritize their work. What is the purpose of an Impact & Effort matrix?

A.

To compare products based on predefined criteria to enable stakeholder discussion

B.

To prioritize projects based on key goals outlined in project framing

C.

To classify projects according to their level of urgency

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