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ITIL-4-Specialist-High-velocity-IT Exam Dumps - ITIL 4 Specialist: High-velocity IT (HVIT) Exam

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Question # 4

Which is often a feature of a service value system for a digitally enabled organization?

A.

Temporary project teams for product or service development

B.

Separate value streams for each product and service

C.

Limited interaction between service providers and service consumers

D.

Detailed processes, procedures, and work instructions

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Question # 5

In the context of high-velocity IT, which statement about the ' four dimensions of service management ' is CORRECT?

A.

Differentiating digital technologies are best managed by a centralized IT organization

B.

Using automated tools supports the need to deliver digital products quickly and reliably

C.

Controlling suppliers’ investments and policies reduces the risks of cloud-based services

D.

Making quick decisions without getting slowed down by data analysis enables agility

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Question # 6

A service provider is about to engage in a partnership with a large retailer. They will integrate the retailer ' s systems for online shopping.

How can the ' relationship management ' practice contribute to this initiative?

A.

By negotiating and agreeing with the retailer the service targets for the integrated systems

B.

By establishing the communication channels required to support the online shopping services

C.

By encouraging behaviours that are consistent with the shared values of both organizations

D.

By developing an understanding of the patterns of usage of the online shopping services

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Question # 7

An organization has introduced software engineering practices such as continuous integration and continuous delivery in order to accelerate the delivery of its innovative new products and services. The organization needs to balance these new ways of working and continued compliance with internal and external policies.

Which practice would MOST help the organization to achieve this?

A.

Service validation and testing

B.

Monitoring and event management

C.

Problem management

D.

Risk management

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Question # 8

What is the BEST way for a software development organization to encourage ethical behaviours?

A.

By defining policy that requires ethics to be considered by staff

B.

By using machine learning algorithms to take decisions, instead of relying on people

C.

By using agile methods to ensure people focus on the detail of each individual sprint

D.

By running workshops where people discuss scenarios that have ethical significance

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