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ISEB-PM1 Exam Dumps - BCS Foundation Certificate in IS Project Management

Question # 4

What is the term assigned to products or services having the same functional use but different technical characteristics?

A.

Scope

B.

Quality

C.

Specification

D.

Grade

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Question # 5

Your team is split between two buildings on either side of town. As a result, the team isn't very cohesive because the members don't know each other very well. The team is still in the storming stage because of the separation issues.

Which of the following should you consider?

A.

Training

B.

Co-location

C.

Corrective action

D.

Conflict resolution

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Question # 6

What is the function of a Project Management Office (PMO)?

A.

To focus on the coordinated planning, prioritization, and execution of projects and subprojects that are tied to the parent organizations' or the client's overall business objectives.

B.

To coordinate and manage the procurement of projects relevant to the parent organization's business objectives and to administer the project charters accordingly.

C.

To administer performance reviews for the project manager and the project team members and to handle any personnel and payroll issues.

D.

To focus on the specified project objectives and to manage the scope, schedule, cost, and quality of the work packages.

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Question # 7

Which is the duration of the project?

A.

63

B.

65

C.

66

D.

70

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Question # 8

Which of the following can be used to track the requirements throughout the project life cycle?

A.

Requirements traceability matrix

B.

Scope management plan

C.

Project charter

D.

Work breakdown structure

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Question # 9

Which of the following is an example of the simplest fixed-price contract?

A.

Purchase requisition

B.

Purchase order

C.

Verbal agreement

D.

Request for quote

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Question # 10

A summary WBS is usually developed in the ___________.

A.

close-out phase

B.

All of the other alternatives apply phases

C.

implementation phase

D.

planning phase

E.

Conceptual phase

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Question # 11

You are a project manager for Dutch Harbor Consulting. Your latest project involves the upgrade of an organization's operating system on 236 servers. You performed this project under contract.

You are in the Closing process and know that product verification is for what purpose?

A.

To verify that all the work was completed correctly and satisfactorily

B.

To evaluate project goals and ensure that the product of the project meets the requirements

C.

To verify the goals of the project and ensure that the product of the project is complete

D.

To evaluate all the work of the project and compare the results to project scope

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Question # 12

What are you likely to see as a project progresses in a schedule with must fix dates and little or no slack?

A.

Idle resources

B.

Negative float

C.

Lots of free float

D.

Positive float

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Question # 13

The quality management plan documents how the project team will implement the quality policy.

It must address all of the following except which one?

A.

Continuous process improvement

B.

Quality assurance

C.

Quality control

D.

Quality checklists

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Question # 14

The scope of a project can be expected to change if:

A.

The project manager must provide cost estimates without having a design concept.

B.

All of the other alternatives apply are possible based upon the situation.

C.

The project manager is assigned after the project is defined, and the cost and schedule are approved.

D.

A clear objective is not provided.

E.

Oversimplification (underestimating) of the nature of the work occurs.

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Question # 15

The most rapid Estimate Costs technique is ___________.

A.

Analogous estimating

B.

Template estimating

C.

Computerized estimating

D.

Square foot estimating

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Question # 16

The seller tells you that your activities have resulted in an increase in their costs. You should:

A.

Recommend a change to the project costs.

B.

Have a meeting with management to find out what to do.

C.

Ask the seller for supporting information.

D.

Deny any wrongdoing.

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Question # 17

Given the following values, what is the calculated expected activity cost (CE) when using PERT?

CO = $7,000

CM = $10,500

CP = $11,000

A.

$ 4,750

B.

$ 9,500

C.

$10,000

D.

$11,500

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Question # 18

The project manager calculated a schedule performance index of 0.8 and a cost performance index of 1.1 for the project. What is the actual status of this project?

A.

Behind schedule and over budget

B.

Behind schedule and under budget

C.

Ahead of schedule and under budget

D.

Ahead of schedule and over budget

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Question # 19

What are the formal and informal policies, procedures, and guidelines that could impact how the project's scope is managed?

A.

Organizational process assets

B.

Enterprise environmental factors

C.

Project management processes

D.

Project scope management plan

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Question # 20

Which knowledge area is concerned with the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information?

A.

Project Integration Management

B.

Project Communications Management

C.

Project Information Management System (PIMS)

D.

Project Scope Management

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Question # 21

The inputs of the Performance Reporting process include all of the following except for which one?

A.

Performance reviews

B.

Work performance information

C.

Forecasted completion

D.

Performance measurements

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Question # 22

The process of Manage Stakeholder Expectations is part of which process?

A.

Executing

B.

Monitoring and Control

C.

Planning

D.

QA

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Question # 23

What is the name of the statistical method that helps identify which factors may influence specific variables of a product or process under development or in production?

A.

Failure modes and effects analysis

B.

Design of experiments

C.

Quality checklist

D.

Risk analysis

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Question # 24

You are the project manager for a top-secret software project for an agency of the United States government. Your mission-should you choose to accept it-is to complete the project using internal resources. The reason is that finding contractors with top-secret clearances takes quite a bit of time, and waiting for clearances would jeopardize the implementation date. Your programmers are 80 percent of the way through the programming and testing work when your agency appoints a new executive director. Slowly but surely your programmers are taken off this project and reassigned to the executive director's hot new project.

Which of the following type of project ending is this?

A.

Extinction

B.

Starvation

C.

Addition

D.

Integration

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Question # 25

Which of the following techniques uses historical information to estimate the activity duration?

A.

Three-point estimating

B.

Organizational process asset

C.

Analogous estimating

D.

Reserve analysis

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Question # 26

Approved change requests, approved corrective actions, and updates to organizational process assets are all outputs of which project management process?

A.

Risk response planning

B.

Manage stakeholders

C.

Scope definition

D.

Performance reporting

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Question # 27

What is a cost of nonconformance?

A.

Rework

B.

Inspections

C.

Training

D.

Testing

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Question # 28

Which tool and technique of quality planning involves comparing actual or planned practices to those of other projects to generate ideas for improvement and provide a basis by which to measure performance?

A.

Histogram

B.

Quality audits

C.

Benchmarking

D.

Performance measurement analysis

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Question # 29

If a project manager is using observation and conversation to help control the project, she must be involved in which process?

A.

Develop Project Team

B.

Distribute Information

C.

Manage Stakeholder Expectations

D.

Manage Project Team

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Question # 30

The customer's expectations for quality are shown on a control chart as the:

A.

Mean.

B.

Specification limits.

C.

Rule of seven.

D.

Upper and lower control limits.

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Question # 31

How many knowledge areas are there according to PMBOK Guide?

A.

5

B.

8

C.

9

D.

12

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Question # 32

Who are the audience of project charter?

A.

The senior Project Manager

B.

The project team

C.

stakeholders

D.

The project manager

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Question # 33

Company expenses such as auditing costs, supervision, office supplies, building rent and maintenance are elements of the:

A.

Contracts and administration costing system.

B.

Fringe benefits packages.

C.

None of the other alternatives apply

D.

Capital budgeting process.

E.

Overhead rates.

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Question # 34

In general, attempts to smooth out period to period resources will _____ the scheduled time and _____ project costs.

A.

Increase, increase

B.

Decrease, decrease.

C.

Increase, decrease.

D.

Increase, increase or decrease.

E.

Decrease, increase.

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Question # 35

Power games, withholding information, and hidden agendas are examples of ___________.

A.

mixed messages

B.

indirect communication

C.

noise

D.

communication barriers

E.

All of the other alternatives apply

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Question # 36

Which of the following is an example of a technique used in quantitative risk analysis?

A.

Sensitivity analysis

B.

Probability and impact matrix

C.

Risk data quality assessment

D.

Risk categorization

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Question # 37

Which quality control technique illustrates the 80/20 Principle?

A.

Ishikawa diagram

B.

Control Chart

C.

Run Chart

D.

Pareto Chart

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Question # 38

Which tool and technique identifies inefficient and ineffective policies, processes and procedures?

A.

Scope audits

B.

Scope reviews

C.

Quality audits

D.

Control chart

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Question # 39

Many companies self-insure against some risk. Problems which can arise from self-insurance include:

A.

confusion of business risks with insurable risks.

B.

Both 1) failure to reserve funds to handle worst case scenarios (low probability events) resulting in severe financial damage to the company, and 2) confusion of business risks with insurable risks.stiff competition from insurance companies

C.

All of the other alternatives apply.

D.

failure to reserve funds to handle worst case scenarios (low probability events) resulting in severe financial damage to the company

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Question # 40

Which type of analysis is used as a general management technique within the Plan Procurements Process?

A.

Risk assessment analysis

B.

Make or buy analysis

C.

Contract value analysis

D.

Cost impact analysis

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Question # 41

Which schedule development technique modifies the project schedule to account for limited resources?

A.

Human resource planning

B.

Fast tracking

C.

Critical chain method

D.

Rolling wave planning

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Question # 42

An activity-on-node (AON) network diagram shows the following activities on two critical paths; Start, D, E, J, L, End and Start, D, E, G, I, L, End. Each activity is at least three days in duration, except for activity L, which is one day in duration.

If you are directed to reduce the project by one day, which activities are MOST likely to change?

A.

Activity L

B.

Activity E or activity J

C.

Activity G or activity I

D.

Activity D or activity E

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Question # 43

Which activity is an input to the select seller’s process?

A.

Organizational process assets

B.

Resource availability

C.

Change control process

D.

Team performance assessment

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Question # 44

Communication in both project and non-project-driven organizations should occur in __________ directions.

A.

four

B.

one

C.

two

D.

three

E.

five

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Question # 45

Based on the following metrics: EV=$20,000, AC=$22,000 and PV=$28,000, what is the project CV?

A.

-$8,000

B.

-$2,000

C.

$2,000

D.

$8,000

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Question # 46

What is an output of Control Scope?

A.

Accepted deliverables

B.

Work performance measurements

C.

Requirements documentation

D.

Work performance information

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Question # 47

What is a hierarchically organized depiction of the identified project risks arranged by risk category?

A.

Risk register

B.

Risk breakdown structure (RBS)

C.

Risk management plan

D.

Risk category

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Question # 48

You are the project manager for Lucky Stars nightclubs. They specialize in live country and western band performances. Your newest project is in the Planning process group. You've published the scope statement and scope management plan.

The document that describes who will receive copies of this information as well as future project information, how it should be distributed, and who will prepare it is which of the following?

A.

Scope management plan

B.

Project charter

C.

Communications management plan

D.

Information distribution plan

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Question # 49

What name(s) is (are) associated with the Plan-Do-Check-Act cycle?

A.

Pareto

B.

Ishikawa

C.

Shewart-Deming

D.

Delphi

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Question # 50

The widget production project is well underway. The requirements are clear that each widget must weigh between 0.320 and 0.325 ounces. The first day of test production resulted in 1247 widgets. Of the widgets inspected, 47 percent fell within the acceptable weight range. This is an example of:

A.

Control limits.

B.

Quality assurance.

C.

Control charting.

D.

Corrective action.

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Question # 51

Your project team consists of 12 people in the same building you're located in, 4 people from the West Coast office, 2 people from the Kansas City office, and 6 people from the London office. Your office works different hours than all the other offices. Additionally, not all of the resources in your building are available at the same times during the day. Three of the 12 team members work swing shift hours. You use tools like web conferencing and email to distribute information to the team.

Which of the following is true?

A.

This question describes resource availability from the Develop Project Team process and information distribution methods from the Information Distribution process.

B.

This question describes the staffing management plan from the Acquire Project Team process and communication skills from the Information Distribution process.

C.

This question describes project staff assignments from the Develop Project Team process and communication skills from the Information Distribution process.

D.

This question describes virtual teams from the Acquire Project Team process and information distribution methods from the Information Distribution process.

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Question # 52

Formal written communication is mandated for which of the following?

A.

Both 1) scope changes not part of the original project, and 2) taking exception to a specification.

B.

scope changes not part of the original project

C.

procurement of raw materials

D.

All of the other alternatives apply.

E.

taking exception to a specification

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Question # 53

What is the difference between management reserves and contingency reserves?

A.

Contingency reserves address known knowns, whereas management reserves address known unknowns.

B.

Contingency and management reserves both address known unknowns and could be considered the same.

C.

Contingency reserves address known unknowns, whereas management reserves address unknown unknowns.

D.

Contingency reserves are managed by senior management, whereas management reserves are managed by the project manager.

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Question # 54

A(n) _____ is defined as a specified accomplishment in a particular instant in time which does not consume time or resources.

A.

Event.

B.

Activity

C.

Correlation

D.

Event constrained within planned effort.

E.

Constant

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Question # 55

A computer tape which contains historical project information is called ____ tape.

A.

Database

B.

Archive.

C.

Lessons learned.

D.

Baseline.

E.

Life cycle summary.

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Question # 56

A(n) _____ system is designed to ensure the timely availability of nonhuman resources, and includes the cost in procurement, shipping/freight, storage and loss.

A.

Procurement.

B.

All of the other alternatives apply.

C.

Inventory control.

D.

Materials management.

E.

Inventory control and Procurement.

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Question # 57

In which of the following types of contracts is it most important for the contractor to maintain control of cost, schedule and scope changes.

A.

cost plus incentive fee

B.

cost plus incentive fee and firm fixed price

C.

firm fixed price

D.

cost plus fixed fee

E.

unit price

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Question # 58

Parametric estimates are based on variables such as:

A.

Project objectives and manpower allocations.

B.

Physical characteristics and historical data.

C.

Precise measurements and multiple inputs.

D.

The WBS and similar projects.

E.

Detailed planning and cost restraints.

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Question # 59

Your company has asked you to be the project manager for the product introduction of its new DeskTop Rock media system. You recently published the project scope statement.

Which of the following is not contained in the project scope statement?

A.

Requested changes

B.

Project configuration management requirements

C.

Constraints

D.

Project specifications

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Question # 60

Which of the following is a tool or technique used to verify scope?

A.

Product analysis

B.

Ishikawa diagram

C.

Inspection

D.

Requirements traceability matrix

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Question # 61

What is a deliverable-oriented hierarchical decomposition of the work to be executed to accomplish the project objectives and create the required deliverables?

A.

Organizational Breakdown Structure (OBS)

B.

Work Performance Information

C.

Work Package

D.

Work Breakdown Structure (WBS)

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Question # 62

The most common form of written project communication is

A.

Bulletin boards

B.

All of the other alternatives apply

C.

Publications

D.

Letters and memos

E.

Reports

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Question # 63

A non-critical path activity is completed in half the time. Then, ___________.

A.

All of the other alternatives apply.

B.

The slack in the path containing this activity will increase.

C.

The total cost for this activity has decreased.

D.

The critical path is also reduced.

E.

Manpower from this activity can be assigned to other activities.

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Question # 64

You are a project manager working on gathering requirements and establishing estimates for the project.

Which process group are you in?

A.

Monitoring and Controlling

B.

Initiating

C.

Executing

D.

Planning

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Question # 65

The degree of risk shared between the buyer and seller is determined by the:

A.

contract type.

B.

sponsors.

C.

project manager.

D.

stakeholders.

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Question # 66

All of the following are tools and techniques of the Performance Reporting process except which one?

A.

Performance measurements

B.

Information presentation tools

C.

Time reporting systems

D.

Cost reporting systems

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Question # 67

Which involves estimating the cost of individual work items:

A.

Analogous estimating

B.

Bottom up estimating

C.

Computerized

D.

Square foot

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Question # 68

The use of quality circles:

A.

provides a quick fix for most quality problems.

B.

is particularly effective in overcoming labor/management conflicts.

C.

1) Has proven ineffective in bothJapan and the U.S. and 2) is particularly effective in overcoming labor/management conflicts.

D.

has proven ineffective in bothJapan and the U.S.

E.

allows workers the opportunity to generate solutions for chronic quality problems.

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Question # 69

Which technique is utilized in the Schedule Control process?

A.

Performance Measure

B.

Baseline Schedule

C.

Schedule Comparison

D.

Variance Analysis

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Question # 70

How many process groups are there according to the PMBOK Guide?

A.

5

B.

9

C.

10

D.

12

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Question # 71

Your company has just presented its new five-year strategic plan. You have received a new product request from a customer that is in line with the previous five-year strategic plan, but it does not meet the objectives of the new plan. The product description seems to have a valid business driver and to be a straightforward development effort.

As project manager, what is the BEST course of action?

A.

Do a benefit cost analysis of the project and submit it for management approval.

B.

Submit the new product request to the PMO for review and approval before proceeding.

C.

Inform the customer of the change in corporate direction and ask him/her to take another look at the project.

D.

Request a project charter from management and begin a WBS.

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Question # 72

A project team member tells you that she went to her project manager with a good idea for a useful change to the project. Instead of giving her approval to make the change, the project manager asked her to write a report describing the benefits of the change.

What is the MOST appropriate advice for the situation?

A.

The project manager is being unreasonable and should do that kind of work herself.

B.

Remind the project manager that the benefit cost analysis for the project was done during project planning.

C.

A project manager must be able to weigh the benefits of the change versus the costs and compare them to other possible changes. The team member should do what was asked.

D.

The team member should do what was asked because this sort of information must be given to the project sponsor to make the change.

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Question # 73

Which process documents the business needs of a project and the new product, service or other result that is intended to satisfy those requirements?

A.

Develop project management plan

B.

Develop project charter

C.

Develop preliminary project scope statement

D.

Scope planning

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Question # 74

What provides information regarding the ways people, teams, and organizational units behave?

A.

Organizational chart

B.

Organizational theory

C.

Organizational structure

D.

Organizational behavior

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Question # 75

Who decides buyer and seller roles in a teaming agreement?

A.

Executive management

B.

Project members

C.

Project manager

D.

Contract administrator

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Question # 76

What tool or technique of Estimate Activity Durations uses parameters such as duration, budget, size, weight, and complexity from a previous, similar project as the basis for estimating the same parameter or measure for a future project?

A.

Bottom-up estimating

B.

Analogous estimating

C.

Parametric estimating

D.

Three-point estimates

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Question # 77

History has shown that project managers can be trained in a combination of ways.

Which method is usually preferred by most companies?

A.

None of the other alternatives apply

B.

Formal education and special course (degreed programs)

C.

Experiential learning, on-the-job

D.

Professional activities, seminars

E.

Individual readings

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Question # 78

Which of the following is CORRECT?

A.

The critical path helps prove how long the project will take.

B.

There can be only one critical path.

C.

The network diagram will change every time the end date changes.

D.

A project can never have negative float.

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Question # 79

Inspection is a tool and technique for which of the following processes?

A.

Create WBS

B.

Define Scope

C.

Control Scope

D.

Verify Scope

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Question # 80

The Delphi Method is well-suited for:

A.

Decision-making

B.

All of the other alternatives apply

C.

Decision-making and Forecasting

D.

Forecasting

E.

Overhead rate estimating

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Question # 81

If project time and cost are not as important as the number of resources used each month, which of the following is the BEST thing to do?

A.

Perform a Monte Carlo analysis.

B.

Fast track the project.

C.

Perform resource leveling.

D.

Analyze the life cycle costs.

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Question # 82

Your project sponsor has requested a cost estimate for the project on which you're working. This project is similar in scope to a project you worked on last year. She would like to get the cost estimates as soon as possible. Accuracy is not her primary concern right now. She needs a ballpark figure by tomorrow. You decide to use ___________________.

A.

parametric modeling techniques

B.

analogous estimating techniques

C.

bottom-up estimating techniques

D.

computerized modeling techniques

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Question # 83

Expected Monetary Value (EMV) analysis is commonly used in:

A.

probability distribution.

B.

decision tree diagram.

C.

sensitivity analysis.

D.

modeling and simulation.

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Question # 84

In which type of organization does a project manager have a moderate-to-high resource availability?

A.

Functional

B.

Weak

C.

Balanced

D.

Strong

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Question # 85

Which of the following is NOT part of stakeholder's management?

A.

Identify stakeholder's need

B.

make sure all the stakeholders are in project plan

C.

Identify stakeholders

D.

make sure all the stakeholders are in communication plan

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Question # 86

In which of the team development stages are the teams interdependent and work through issues smoothly and effectively?

A.

Norming

B.

Forming

C.

Storming

D.

Performing

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Question # 87

The PV is $1000, EV is $2000 and AC is $1500.

What is CPI?

A.

1.33

B.

2.00

C.

0.75

D.

0.5

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Question # 88

What is the standard deviation for the estimates in the above problem?

A.

2

B.

0.5

C.

1.5

D.

0.6

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Question # 89

Which of the following is an input to the Direct and Manage Project Execution Process?

A.

Approved corrective actions

B.

Approved contract documentation

C.

Work performance information

D.

Rejected change requests

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Question # 90

All of the following statements are true regarding the RBS except for which one?

A.

The RBS is similar to the WBS in that the lowest levels of both are easily assigned to a responsible party or owner.

B.

The RBS is contained in the risk management plan.

C.

The lowest level of the RBS can be used as a checklist, which is a tool and technique of the Risk Identification process.

D.

It describes risk categories, which are a systematic way to identify risks and provide a foundation for understanding for everyone involved on the project.

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Question # 91

Given the following estimates: Optimistic 3 days, Pessimistic 9 days, and most likely 6 days, what is the PERT weighted average?

A.

6.1

B.

6.3

C.

6

D.

4

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Question # 92

Within a matrix organization, dual reporting of team members is a risk for project success.

Who is responsible for managing this dual reporting relationship factor?

A.

Functional manager

B.

Project manager

C.

Functional manager supported by the project manager

D.

Project management office

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Question # 93

Which estimating technique uses the actual costs of previous similar projects as a basis for estimating the costs of the current project?

A.

Analogous

B.

Parametric

C.

Bottom-up

D.

Top-down

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