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GE0-803 Exam Dumps - Genesys Certified Professional 8 System Consultant - Voice Platform (GCP8 - CVP)

Question # 4

Which is NOT a feature of a GVP In-Front of switch configuration?

A.

Operator Hang up detect

B.

Transfer caller entered data

C.

Whisper to Agent

D.

Treating missing DNIS

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Question # 5

With an In-Front of the Switch implementation using Genesys Framework, what type of configuration with T-Server is required in Configuration Manager?

A.

IVR Server connects to "Real T-Server", such as Alcatel T-Server, and connects to real Switch

over CTI link.

B.

IVR Server connects to "Virtual" T-Server which then connects to Virtual Switch

C.

A T-Server configuration is not required

D.

IVR Server connects to "Virtual" T-Server and connects to Real Switch over CTI link

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Question # 6

Which one of the following is NOT a valid deployment option for GVP and VOIP?

A.

Voice Communication Server, Media Gateway, and Genesys SIP Server

B.

Genesys SIP Server, Media Gateway, and IP Communication Server

C.

Media Gateway, IP Communication Server(s), SIP or H.323 Session Manager, Resource

Manager, and Polyhedra database

D.

Alcatel OXE 4400 IP (Hybrid PBX), IP Communication Server(s), SIP or H.323 Session

Manager, Resource Manager, and Polyhedra database

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Question # 7

After WatchDog is started, GVP.ini file contains __________.

A.

No configuration information for VCS/IPCS processes

B.

Application specific configuration information such as DNIS

C.

The configuration information for VCS/IPCS processes, such as default log levels

D.

Only Dialogic configuration information

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Question # 8

Which of the following components acts as a SIP Proxy to relay SIP messages between a Media

Gateway and IPCS?

A.

Arbitrator

B.

PopGateway

C.

SIP Session Manager

D.

Voice Communications Server

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Question # 9

Which process of EMPS communicates with the dispenser?

A.

SPS A-Self-Service Provisioning Server

B.

SPM A-Self-Service Provisioning Manager

C.

SCI - Solution Control Interface

D.

SCA - Self-Service Configuration Agent

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Question # 10

In an In-Front of the Switch configuration using Genesys Framework, __________.

A.

The VCS receives all call routing information from the strategy

B.

The DNIS must be delivered to the VCS with the call

C.

A connection with the IVR Server is required

D.

ANI is required to initiate or begin the call.

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Question # 11

MS SQL Server needs to be installed when which of the following features are deployed? (Select

all that apply.)

A.

ASR

B.

OBN

C.

Policy Manager

D.

EMS Reporting

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Question # 12

The IP Call Manager is composed of SIP Session Manager, Database and __________.

A.

Resource Manager

B.

WatchDog

C.

Telephony Manager

D.

Softphone

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Question # 13

When installing EMPS, the core components (common) are NOT required.True or False?

A.

TRUE

B.

FALSE

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Question # 14

When your GVP deployment requirements include TDM, Speech Recognition, and Text to

Speech using MRCP, which of the following would need to be installed (and not necessarily in

this order)?

A.

GVP VCS and Dialogic Software

B.

GVP VCS only. No third party software required.

C.

GVP VCS, Dialogic Software, ASR, TTS and Media Gateway

D.

GVP VCS, Dialogic Software, ASR, TTS, and MRCP Server

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Question # 15

In In-Front configuration, which tags are sent by the IVR Server Client to IVR Server to inform it

that a call has arrived?

A.

B.

xxxxyyyy

C.

xxxx

D.

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Question # 16

When Nuance/Speechworks OSR is installed, the variable SWIrunAsClient's value determines if

OSR client runs on a separate host than the server. That value is set __________.

A.

Conditionally, as an Environment variable

B.

Manually, as an Environment variable

C.

Automatically, in Speechworks.cfg

D.

Manually, in Speechworks.cfg

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Question # 17

Is ISCC function used by IVR-TServer in network mode ? Choose the best statement.

A.

Yes because the IVR is like a second site

B.

No because the IVR is integrated in the real site

C.

No because ISCC function doesn?t exist in IVR-TServer

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Question # 18

Local Control Agent must be installed on all servers hosting GVP components in order to be monitored by the Genesys Management layer.

A.

True

B.

False

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