DEP-2025 Exam Dumps - Apple Deployment and Management Certification Exam

Apple’s MDM framework allows organizations to take ownership of apps that users may have installed manually. This process is calledconverting unmanaged apps to managed. When an administrator deploys the same app via MDM to a supervised device, Apple documentation specifies that the system silently converts the app to a managed state. No user interaction is required, and the existing app data remains intact. This avoids disruption while still giving the organization control over the app, including the ability to configure settings, update it, or remove it remotely. Options like requiring user approval or uninstalling the app are not part of the standard workflow; Apple designed the feature to ensure seamless transition for end users while granting IT management authority.

Developer assignment is required. TheApple Business Manager User Guidestates, "To distribute Custom Apps, the app developer must assign the app to your organization’s Apple Business Manager ID."

To support network roaming—where devices maintain connectivity while moving throughout a building—evaluating Wi-Fi coverage and capacity is essential. This involves assessing signal strength, bandwidth availability, and the ability of the wireless network to handle multiple devices seamlessly. Proper placement and power of access points ensure uninterrupted service. Number of devices per user (option A) is unrelated to roaming. Adequate access points per device (option C) is a specific detail within coverage and capacity, not the overarching aspect. Sources of interference (option D) is a factor to consider but secondary to overall coverage and capacity. TheApple Platform Deployment Guidestresses Wi-Fi infrastructure evaluation for mobility needs.

Mobile Device Management (MDM) enables remote management of devices, allowing administrators to deploy profiles, push apps, enforce policies, and perform actions like wiping or locking devices over the internet via APNs. Personalization (option A) is user-driven and often limited by MDM. Network performance (option C) is enhanced by other features like content caching. Data separation (option D) is specific to User Enrollment, a subset of MDM capabilities. TheMDM Protocol Referenceemphasizes remote management as MDM’s core benefit.

Apple School Manager (ASM) enables educational content management by allowing administrators to purchase and distribute apps, books, and other resources to students and staff via Managed Distribution. It’s tailored for schools, integrating with MDM and Shared iPad. Personalization (option A) is user-driven, not an ASM benefit. Data separation (option C) is a User Enrollment feature. Simplified setup (option D) is a byproduct of ADE, not ASM’s primary focus. TheApple Platform Deployment Guidehighlights content management as ASM’s key benefit.

Apple introducedRapid Security Response (RSR)to deliver urgent security patches without waiting for a full OS release. When an RSR is applied to iOS, iPadOS, or macOS, Apple adds asingle letter (such as “a”, “b”, or “c”)to the OS version. For example, iPadOS 16.5 (a) indicates an RSR patch has been installed. Apple Learning documents clarify that these patches can later be incorporated into full OS updates, at which point the letter disappears. This simple identifier lets IT admins and users quickly confirm whether a device has received critical security protections.

Apple’sPlatform Single Sign-On (Platform SSO)integrates macOS with modern cloud identity providers such as Microsoft Entra ID or Okta. A primary benefit documented in Apple Learning is the ability forlocal account credentials to remain synchronized with IdP credentials. This means when a user changes their password at the IdP, the same update flows automatically to their macOS account, preventing mismatched credentials. This eliminates the long-standing issue of password drift seen in older directory-bound workflows. Kerberos SSO is a legacy technology, and federated Managed Apple Accounts are tied to Apple Business Manager, not directly to Platform SSO. IdP passkey integration with iCloud Keychain is a separate security enhancement, not part of Platform SSO. The essential benefit is seamless credential synchronization across local accounts and IdPs.

When Activation Lock is enabled on a supervised Apple device, the organization needs a way to recover the device if a user leaves or forgets credentials. Apple Learning states that MDM can escrow and store abypass codefor Activation Lock. This code can then be used by IT administrators to unlock and reactivate the device without needing the original Apple ID. It is not stored in ABM/ASM, nor tied to the user’s Managed Apple Account or personal Apple ID. Instead, it resides in the organization’s MDM solution for controlled use. This ensures organizations can always return supervised devices to service while still maintaining theft deterrence against unauthorized users.