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Data-Driven-Decision-Making Exam Dumps - VPC2Data-Driven Decision MakingC207

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Question # 9

A professional services firm is undergoing a business process improvement exercise to improve productivity, staff morale, and client satisfaction while also thinking about the overall long-term financial performance of the company.

Which performance tool would best meet this firm's objectives?

A.

Net promoter score

B.

Results-based management

C.

Balanced scorecard

D.

KPI dashboard

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Question # 10

Why are sample sizes important for ensuring statistical significance?

A.

So that accurate conclusions can be confidently applied to larger populations

B.

So that the possibility of researcher bias is eliminated

C.

So that a hypothesis cannot be misinterpreted

D.

So that no additional analysis is required

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Question # 11

What is an omission error?

A.

When data contains outliers

B.

When not all the data has been reviewed

C.

When data is inaccurate

D.

When crucial data is missing

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Question # 12

What is the formula for calculating a simple index number?

A.

The current price divided by the base year’s price times 100

B.

The base year’s price divided by the current price times 100

C.

The base year’s price divided by the current price

D.

The current price divided by the base year’s price

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Question # 13

According to quality management principles, which two continuous improvement commitments should every individual in an organization make?

Choose 2 answers.

A.

Increasing one's skills

B.

Increasing one's effectiveness

C.

Increasing one’s independent work process

D.

Increasing expert-level performance objectives

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Question # 14

What must be analyzed using powerful analytic tools?

A.

Data analysis results

B.

Inferential statistics

C.

Big data

D.

Small, independent data sets

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Question # 15

A healthcare organization implements a campaign to improve patient satisfaction during recent stays. The average patient satisfaction before the campaign is M = 4.20, SD = 3.0. Six months after the new campaign, the average patient satisfaction is M = 1.5, SD = 2.0.

Which action should the hospital management team take?

A.

Discontinue the campaign because patient satisfaction declined from baseline to six months following the campaign introduction

B.

Continue the campaign because patient satisfaction significantly increased from baseline to six months following the campaign introduction

C.

Change the campaign because it worked initially but is no longer effective

D.

Continue the campaign because there was an increase in patients that came to the hospital during the six months

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Question # 16

A nonprofit organization is asking for donations. It hopes to design an email campaign that will ensure it receives at least $50,000. The campaign will reach 10,000 donors and receive donations with a mean of $10 and a standard deviation of $5.

Which measure should be used to determine the probability of the campaign receiving $50,000?

A.

R-squared

B.

T-statistic

C.

Median

D.

Z-score

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