CSCP Exam Dumps - Certified Supply Chain Professional
Which of the following characteristics are reflective of a resilient supply chain?
When an importer and manufacturer are operating in a free trade zone, payment of a customs duty is triggered when products are:
The most cost-effective way to increase the velocity of goods in a supply chain is to:
Which of the following metrics is typically the most appropriate measure of product and service quality?
The customer who provides point-of-sale data remains the sole decision-maker regarding order quantities when what type of inventory strategy is used?
When implementing e-commerce in the supply chain, a company's toughest challenge most likely will be:
Direct shipment distribution typically offers which of the following advantages?
A company ships from its manufacturing facilities directly to its warehouses. If the number of warehouses increases, transportation costs between manufacturing facilities and warehouses most likely will:
Which of the following distribution approaches for a low-volume, high-variety product line typically will result in the highest level of customer service and the lowest total distribution costs?
A manufacturer offers a trade-in allowance on a new machine when the customer returns the old machine. The manufacturer reconditions the returned machine locally and then sells it on the used market for a profit. This program is an example of a focus on:
Which of the following strategies can be used to help manage global risks?
In an advanced planning system, which of the following modules feeds the master planning module?
Which of the following outcomes occurs when direct shipping is used instead of a distribution network?
What is the primary benefit of using modular rather than integral designs?
The best way to manage a business relationship is to measure performance to:
Allowing for organizational restructuring is an example of which of the following steps in creating successful strategic alliances among suppliers?
A firm is undertaking a revision of its financial metrics to make them more comprehensive and has decided to use metrics such as return on investment (ROI), return on assets (ROA), and economic value added (EVA). This is an example of utilizing which of the following types of metrics?
A company that sells engineered-to-order products is planning implementation of a supplier relationship management system (SRM) for direct materials. Which of the following factors is most likely to make the implementation difficult?
Which of the following actions most likely will increase market share for products that are critical manufacturing components for customers?
A company has a single manufacturing facility. It distributes the products through retail stores located in various regions. Which of the following distribution strategies will minimize the company’s warehousing costs?
Which of the following is the most important result when a company implements customer relationship management?
Maintaining a long-term collaborative relationship with a trading partner requires:
Which of the following customer relationship management activities most appropriately is used for revenue generation?
A company that produces standardized products and sells them through retailers via a responsive transportation system has decided to expand its sales with an online store for customized products. Which of the following distribution strategies would be the most appropriate for the business-strategy change?
The question below is based on the following flowchart:
Which of the following phrases most accurately describes the complete flow of demand information?
Keeping all other factors equal, a company typically will try to maintain higher service levels for products with:
The factors to consider in the make-or-buy decision include costs, proprietary knowledge, and:
Which of the following levels in a supply chain network represents the most upstream external activity?
Risk pooling enables a lower total inventory level without affecting service levels based on which of the following assumptions?
A manufacturer can simplify the forecasting process by pooling demand forecasts for a product group and then:
A company’s decision to charge different prices for the same service sold in different market segments is most likely based on which of the following metrics?
Compared to a blanket purchase order, a supplier alliance agreement is best differentiated by:
When designing a supply chain for strategic advantage, a company first should consider:
Which of the following actions typically would be considered part of a reverse logistics strategy?
The value that logistics provides within the supply chain can best be summarized as:
A company has been delivering a global product that no longer appears profitable. Senior management’s best response is to:
A large manufacturer wanting to be more competitive in the global market place decided to outsource its transportation and return processing to other companies on a contractual basis. The companies providing the services would be referred to as:
Supply chains delivering products or services are most able to respond quickly to changing market requirements when:
Which of the following consequences is a result of shipping directly from the point of manufacture to the customer rather than through a distribution network?
A return material authorization (RMA) policy is used in reverse logistics to:
Reverse supply chain activity typically peaks nearest the beginning of which of the following stages of the product life cycle?
Which of the following scenarios represents a correct application of the Supply-Chain Operations Reference-model (SCOR)?
The use of a seasonal index as a forecasting technique measures the ratio of the:
The most likely benefit of implementing a collaborative transportation management system is:
A manufacturer of plastic components that are sold either directly or through distributors wants to identify the requirements of the end customers for each market segment. Which of the following approaches would be most appropriate?
A firm supplies products and services to a wide variety of industries with varying requirements for responsiveness and reliability. Many customers across these industries are not satisfied with the firm’s ability to meet the lead time and on time delivery requirements. Which of the following tools is most appropriate for the firm to use to improve customer service?
Which of the following situations is an example of inventory being held as a way to balance supply and demand?
The focus of collaborative supply chain management differs from a transactional approach by its emphasis on the:
Which of the following indicators is most appropriate to use as a measure of supply chain utilization?
Potential customers of a company's new product have tight tolerance requirements. The company plans to purchase a critical component. To meet customer requirements, the company should first:
Distribution from which of the following types of sites enables goods to enter a country, undergo further modification, and then be exported without paying customs duties?
Which of the following processes would a company use to evaluate the risk profile for end-of-life planning for a product family?
Which of the following measures effectively evaluates overall resources in a distribution warehouse?
Which of the following strategies would increase overall supply chain risk?
A company produces and distributes a family of soft drinks in a single country. It has developed and will introduce a new family of soft drinks for weight- and health-conscious individuals. There currently are no competitors with nationwide distribution for this category of soft drinks. Which of the following supply chain strategies would be most appropriate for the two product families?
A toy company decides to buy more products from an overseas company to reduce costs. To make sure that goods clear customs more quickly, the company most likely would engage a:
A company that has consistently achieved a high level of on-time delivery performance has decided to reduce its inventory level significantly. Which of the following outcomes is the most likely effect of that decision on the company's on time delivery performance?
Customizing can be an effective warehousing strategy because it allows a company to:
A company's supply chain depends heavily on sourcing from international suppliers. Conditions increasingly threaten supply continuity. Which of the following actions is most appropriate?
A product design that can be produced to requirements even when conditions in the production process are unfavorable typically is known as what type of design?
It is most appropriate to measure spending per customer as a proportion of profitability during which of the following phases of a supplier/customer relationship?
A company wants to implement a system for managing environmental compliance with legislative and regulatory requirements. Which of the following sustainability tools is most appropriate?
Which of the following actions is most likely to increase total supply chain risk?
When a company undertakes a win-back strategy without considering the profitability of customer accounts, it is neglecting which of the following key elements?
Benchmarking a firm's performance against industry competitors is most valuable because it can reveal:
A manufacturer is the leader of a group of trading partners that are collaborating to improve customer service levels and profitability. Which of the following methodologies would be most appropriate for synchronizing supply and demand across the supply chain?
A company that is focused on customer relationship management is most likely to take which of the following actions for customers who have been profitable over time?
In the Supply Chain Operations Reference-model (SCOR®), the cash-to-cash cycle time for a manufacturing company is the number of days between which two of the following situations?
Implementation of supply chain applications based on which of the following technologies is most likely to have the lowest fixed costs?
The strategy to implement supplier relationship management has been developed. The most appropriate next step is to:
A company's product cannot be sold beyond 12 months from the date of manufacture. The product contains hazardous material and must be returned to the factory to be neutralized. This situation is an example of product:
Bar codes and radio frequency identification systems are key technologies in supply chain systems because they perform which of the following functions?
The demand side of a traditional warehouse management system primarily is concerned with:
The social dimension of sustainability typically would be addressed when developing and implementing policies regarding:
A manufacturer and the distributors of its products have decided to focus on price and product availability as strategic priorities. Which of the following values would be the most appropriate measure of customer service?
Which of the following factors typically is most important in successfully implementing sales and operations planning (S&OP)?
Inventory parameters established using analytic inventory techniques typically are based on balancing:
Which of the following organizational design choices is an example of vertical integration?
A company plans to maximize profitability by charging more for its products at retail locations than on its website. Which of the following segmentation strategies would best support this plan?
After identifying the potential causes for delays in communicating demand information up the supply chain, the trading partners should take which of the following actions?
A manufacturer uses standard costing, and a potential supplier uses activity-based costing. This difference most likely will have implications for which of the following types of future decisions?
Which of the following actions typically would be the first step in implementing the philosophy of customer relationship management?
A large wholesaler formerly owned a number of delivery trucks. The wholesaler sold all of its trucks and now purchases transportation services from fleet operators. This is an example of which of the following strategies?
In addition to sales history, current customer orders, and forecasted demand, which of the following data sources should be used as part of a demand management process?
A remanufacturer of equipment is most likely to have what type of supply chain?
Which of the following measures of a supply chain performance is most desirable from a stockholder perspective?
The most effective means to measure customer loyalty would use which of the following approaches?
A firm experiences a supply chain interruption from a second-tier supplier. Which of the following actions is the firm likely to take to minimize future interruptions?
A large retailer has negotiated buyback contracts with several suppliers. The suppliers typically will need which of the following systems to effectively implement the contracts?
A company desires to use customer relationship management (CRM) to enable supply chain collaboration. Implementation of CRM will enable the organization to most effectively:
Which of the following factors typically is most important to a company that uses the chase production strategy when evaluating potential suppliers for a component?
An organization is redesigning its processes to maximize the use of parallel operations. An expected outcome of this effort typically would include:
A distribution requirements planning (DRP) system it implemented to primary to monitor or manage:
Which of the following benefits would a company realize by implementing software-as-a-service (SaaS)?
The ISO 31000 standard can be best used for which of the following actions?
When a company works on controlling stockout frequency, the company is addressing which of the following attributes of customer service?
Which of the following factors is the key determinant of safety stock for finished goods?
A company is seeking to attract recent college graduates as customers. Which of the following market characteristics should the company use in order to segment its customers?
An organization is striving to improve the transfer of multiple levels of data about products and services to trading partners in the supply chain network. Which of the following solutions is most appropriate?
Which of the following activities is included in the source process of the Supply Chain Operations Reference (SCOR) model?
A company that produces a set of standard products, which are sold through multiple channels, would segment its sales by:
A grocery store found that ground beef sales increased when burns were a featured sales item. This customer relationship management (CRM) technique is called:
Quality function deployment (QFD) is a methodology designed to ensure that:
Which of the following factors is a key motivation for supply chain collaboration?
An item must be added to inventory to support new business. Which of the following inputs should be considered to determine minimum inventory level?
Which of the following tools is most appropriate for understanding why products fail?
Which of the following factors is crucial to advancing cooperation between customers and suppliers?
Which of the following strategies is most appropriate for managing unknown risks in a global supply chain?
A high level of which of the following attributes is considered to be undesirable in a supply chain?
A global manufacturing is implementing a remanufacturing program to improve its triple bottom line (TBL). Which dimension of TBL will the new program positively affect?
A manufacturer has direct relationships with its tier 1 suppliers. Which of the following supplier capabilities is a benefit to the manufacturer establishing a direct relationship with lower-tier suppliers?
To achieve the objective of increased profits, a company that implements supply chain tactics must effectively address the conflicts between inventory investment and:
Customer demand is 120 units per week. The company works on a 9-hour shift per day, 5-day per week basis. Each shift has a ½-hour lunch break and two 15-minute coffee breaks. The cycle time is 12 minutes. To meet demand, production must occur at the rate of one unit every:
Which of the following performance measurements identifies supply chain flexibility?
A company plans to implement a new software application for inventory optimization. Which of the following actions will most likely reduce the implementation time?
When maintaining a material requirements plan, scheduled receipts are best represented by which of the following terms?
Using financial tools to minimize the impact of currency fluctuations is an example of what type of risk management strategy?
A shipping company investing to reduce damages due to weather conditions is an example of:
Which of the following risks does currency fluctuation pose if a company is operating globally?
An insurance broker is interested in increasing price competition among its carriers. Which of the following strategies would be an efficient way to enable the price reductions?
The first information necessary in order to effectively improve product design should come from which of the following supply chain members?
Which of the following considerations is an important supply chain design decision?
Which of the following benefits of supplier relationship management typically results from collaboration with a few critical suppliers?
Companies are more likely to consider the consequences of their product design decisions when they view the reverse supply chain as an extension of the:
Which of the following factors typically is the most significant impediment to implementing collaborative commerce?
A firm wants to lose customers that don't value the unique products and services the firm offers and to attract and retain customers that want what the firm offers. Engaging in this activity should allow the firm to: