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CPHQ Exam Dumps - Certified Professional in Healthcare Quality Examination

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Question # 177

When reporting infection control indicators to a governing body, a healthcare quality professional should demonstrate improvement with which of the following tools?

A.

Scatter plot

B.

Run chart

C.

Frequency plot

D.

Pie chart

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Question # 178

Following the opening of a new stand-alone behavioral health center, the director is challenged with development of a Quality Council. After identifying membership, the next step is to

A.

Educate members on regulatory processes

B.

Identify quality priorities

C.

Charter project improvement teams

D.

Develop quality indicators

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Question # 179

The quality Improvement (Ql) specialist recognizes that any documents related to medical peer review are

A.

reviewed during accreditation surveys.

B.

included In Ql research.

C.

used to determine privileges.

D.

classified as confidential documents.

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Question # 180

Continued evaluation of a quality improvement initiative occurs within which of the following phases of the DMAIC process?

A.

Measure

B.

Analyze

C.

Improve

D.

Control

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Question # 181

Which tool Is used to Identify resources needed to complete a project?

A.

control chart

B.

cause-and-effect diagram

C.

SIPOC diagram

D.

value stream man

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Question # 182

A newpediatric psychiatric unit will open in one year. The utilization coordinator is responsible for developing the utilization management program. The program's success will depend on which of the following factors?

A.

Involving the team members in the development of the program

B.

developing the program and presenting it to the appropriate staff members

C.

obtaining approval from the chief psychiatrist at each stage of development

D.

providing educational in-services to all team members involved

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Question # 183

Which of the following should the team do next?

A.

Conduct an in-service for housekeeping staff.

B.

Evaluate patient risk factors.

C.

Refer this issue to the safety committee.

D.

Collect frequency data on the causes of the falls.

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Question # 184

An organization's culture is best assessed by examining the

A.

behavioral alignment with the core values.

B.

collaboration of medical staff and administration.

C.

number of performance improvement activities.

D.

involvement of each patient care department in strategic planning.

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