CBAP Exam Dumps - Certified Business Analysis Professional

Brainstorming is a technique to generate a large number of ideas or options for a problem or opportunity in a short time. It involves a group of stakeholders who share their thoughts and suggestions without criticism or evaluation. Brainstorming helps to identify options, factors, delays, and ideas for a solution by encouraging creativity, diversity, and collaboration. Benchmarking is a technique to compare the current state of a process, product, or service with a desired or best practice state. It involves identifying the performance indicators, standards, and targets for improvement. Benchmarking helps to identify gaps, opportunities, and best practices for a solution by providing a reference point or a baseline. Data flow diagrams are a technique to model the flow of data and information through a system or process. They involve identifying the sources, destinations, processes, and stores of data and information, and the relationships among them. Data flow diagrams help to identify inputs, outputs, transformations, and storage of data and information for a solution by providing a visual representation of the system or process. Business rules analysis is a technique to identify, express, validate, refine, and organize the rules that shape day-to-day business behavior and guide operational business decision making. Business rules are specific, actionable, testable directives that support a business policy. Business rules analysis helps to identify rules, policies, decisions, and constraints for a solution by providing a clear, consistent, and separated expression of the business logic. References: 9 Elicitation Techniques Used by Business Analysts – Tips and Guidance, CBAP® Handbook, Requirements Elicitation - Where to start as a Business Analyst?

A bidders conference is a meeting that brings all of the potential vendors together to discuss the statement of work and the request for proposal. A bidders conference is an opportunity for the soliciting organization to clarify any questions or issues regarding the project, the requirements, the evaluation criteria, and the procurement process. A bidders conference also allows the potential vendors to network with each other and explore possible partnerships or subcontracting opportunities. A bidders conference is different from a contract bidding meeting, which is a meeting where the soliciting organization evaluates and selects the winning vendor. A bidders conference is also different from a status meeting, which is a meeting that provides updates on the progress and performance of a project. A bidders conference is not a qualified vendors meeting, which is a meeting that pre-qualifies vendors based on their capabilities and experience. References:

RFP: A Quick Guide to Request for Proposals (Templates Included), paragraph 8

How to Write a Statement of Work for Any Industry | Smartsheet, paragraph 9

50+ SAMPLE Vendor Request for Proposal in PDF, paragraph 3

The Ultimate RFP Guide: Steps, Guidelines & Template for Requests for …, paragraph 5

 A request for proposal (RFP) is a type of procurement document used to request proposals from prospective sellers of products or services. An RFP describes the problem or need, the desired solution, the evaluation criteria, and the contractual terms and conditions. An RFP invites sellers to submit a detailed proposal that explains how they will meet the buyer’s requirements and expectations. An RFP is used when the buyer has a complex or high-value problem or need, and wants to compare different approaches and solutions from various sellers. A request for quote (RFQ) is a type of procurement document used to request price quotations from prospective sellers of products or services. An RFQ describes the specifications, quantity, quality, and delivery schedule of the products or services. An RFQ invites sellers to submit a fixed-price quotation that indicates the cost of providing the products or services. An RFQ is used when the buyer has a well-defined or standard problem or need, and wants to compare the prices and terms from various sellers. A request for information (RFI) is a type of procurement document used to request general information from prospective sellers of products or services. An RFI describes the problem or need, the objectives, and the scope of the project. An RFI invites sellers to provide information about their capabilities, experience, references, and feedback. An RFI is used when the buyer has a vague or unclear problem or need, and wants to gather more information and knowledge from various sellers. A request for bid (RFB) is a type of procurement document used to request bids from prospective sellers of products or services. An RFB describes the specifications, quantity, quality, and delivery schedule of the products or services. An RFB invites sellers to submit a sealed bid that indicates the cost of providing the products or services. An RFB is used when the buyer has a well-defined or standard problem or need, and wants to select the lowest bidder among the qualified sellers. References: CBAP® Handbook, CBAP® Exam Prep Study Guide, Project Management Institute

A flowchart is a business analysis technique that graphically depicts the steps or actions involved in a process or workflow. A flowchart consists of four main components: activities, decisions, forks, and joins. Activities are the tasks or steps that are performed in the process. Decisions are the points where a choice must be made between two or more alternatives. Forks are the points where the flow splits into two or more parallel paths. Joins are the points where two or more paths converge. Attributes are not a component of flowchart, but rather a term used to describe the characteristics or properties of an entity or object in a data model. 

The Delphi technique is a type of requirements elicitation technique that is based on a survey method. The Delphi technique involves sending a series of questionnaires to a group of experts who have knowledge or experience in the domain of the project or the solution. The questionnaires are designed to elicit opinions, ideas, or feedback on the requirements or the issues related to the project or the solution. The responses from the experts are collected and analyzed by a facilitator, who then provides a summary of the results and the areas of agreement or disagreement to the experts. The facilitator also prepares a new questionnaire based on the feedback and sends it back to the experts for another round of responses. This process is repeated until a consensus is reached or a sufficient level of information is obtained. The Delphi technique is useful for gathering requirements from a large and diverse group of stakeholders who are geographically dispersed or have conflicting views. The Delphi technique also helps to reduce the influence of dominant or biased individuals and to encourage honest and independent opinions. The Delphi technique is different from a workshop, which is a type of requirements elicitation technique that involves bringing together a group of stakeholders in a face-to-face or virtual setting to collaborate and exchange information on the requirements or the issues related to the project or the solution. The workshop is facilitated by a moderator, who guides the discussion and ensures the participation and contribution of all the attendees. The workshop is useful for generating a large number of ideas and finding solutions for a specific problem in a short time. The workshop also helps to build rapport and trust among the stakeholders and to resolve conflicts or misunderstandings. The Delphi technique is also different from a round table, which is a type of requirements elicitation technique that involves inviting a group of stakeholders to a formal or informal meeting to share their perspectives and insights on the requirements or the issues related to the project or the solution. The round table is moderated by a leader, who introduces the topic and encourages the dialogue and debate among the participants. The round table is useful for exploring different viewpoints and opinions and for gaining a deeper understanding of the problem and the context. The round table also helps to foster a sense of involvement and ownership among the stakeholders and to identify the areas of agreement or disagreement. The Delphi technique is not a prototyping, which is a type of requirements elicitation technique that involves creating a simplified or partial version of the solution or a component of the solution and presenting it to the stakeholders for feedback. The prototype can be either low-fidelity or high-fidelity, depending on the level of detail and functionality. The prototype is useful for validating and verifying the requirements and for demonstrating the feasibility and usability of the solution. The prototype also helps to reduce the ambiguity and uncertainty of the requirements and to increase the satisfaction and acceptance of the solution. References:

CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 4: Elicitation and Collaboration, page 180-181.

Top 10 Most Common Requirements Elicitation Techniques, paragraph 9

Software Engineering | Requirements Elicitation - GeeksforGeeks, paragraph 6

Delphi Method Forecasting Definition and How It’s Used - Investopedia, paragraph 1

The Delphi Technique - Students 4 Best Evidence, paragraph 1

The creative thinking process is a technique to generate and evaluate new ideas for solving problems or improving situations. The effectiveness of the creative thinking process can be measured by three values: novelty, usefulness, and feasibility1. Novelty refers to how original, unique, or different the ideas are. Usefulness refers to how well the ideas address the problem or opportunity. Feasibility refers to how practical, realistic, or implementable the ideas are. Generating a pre-determined number of new ideas for a business solution is not a measurement of effective creative thinking, as it does not reflect any of these values. The quantity of ideas is not as important as the quality of ideas in terms of novelty, usefulness, and feasibility. References: BABOK® Guide

1: https://www.iiba.org/globalassets/standards-and-resources/babok/babok-guide-v3.pdf

 Decision analysis is a technique of evaluating the possible outcomes of different alternatives and choosing the best one based on the criteria and preferences of the stakeholders. Decision analysis can be used to assess potential risks that may impact the solution and the cost and benefits associated with it, by using methods such as decision trees, decision tables, or expected value analysis. Decision analysis can help to select the optimal solution that maximizes the value and minimizes the risk for the organization. References: BABOK Guide v3, page 130; CBAP / CCBA Certified Business Analysis Study Guide, page 185.

A communications requirements matrix is a table of all stakeholders showing the mapping of which stakeholders will contribute information to other stakeholders. It also specifies the type, format, frequency, and channel of communication for each stakeholder. A communications requirements matrix is a useful tool for planning and managing stakeholder communication throughout the project lifecycle. It helps to ensure that the right information is delivered to the right people at the right time and in the right way. References:

CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, page 343

What is Stakeholder Mapping? Guide to Stakeholder Maps | Miro, under What is a stakeholder map?