72301X Exam Dumps - Avaya Aura Communication Applications Support Certified Exam

When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)?

On the Avaya Session Border Controller for Enterprise (SBCE), which tool would you use to view WebRTC messages coming through SBCE?

A customer reports that they cannot place WebRTC calls. You discover there is a problem with communication between Avaya Breeze ™ and the Avaya Aura® Media Server (AAMS).

Where in Avaya Breeze â„¢ do you set/check the User ID for Restful TLS authentication?

A Network Administrator of a company has been made aware of a problem with the telephone system, and contacts a few colleagues who have dealt with similar problems in the past.

Which Discipline in 8D Methodology describes the action of the Network Administrator?

To log on the one-X® Communicator to Avaya Aura® Presence Services server, what do you enter in the IM and Presence / Server field of the one-X® Communicator?

Under which condition is a Business Partner/Avaya Tier 2 not required to escalate to Avaya Tier 3?

Which statement about Remote Workers on Avaya Session Border Controller for Enterprise (SBCE) is true?

To validate the initial system status of Breeze with the WebRTC Snap-I, which two components should be

checked? (Choose two.)

After a new implementation the customer began to experience dropped calls and an ‘all lines busy’ error

condition. The carrier confirmed their service was operational and all lines tested came back good. After

contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.

Which pre-implementation step was omitted?

When a customer calls voicemail to retrieve their messages they hear “Hello, to access your mailbox…”

instead of the users named followed by “please enter your password…”.

After troubleshooting you discover that the Caller ID is not being sent correctly, therefore Avaya Aura®

Messaging (AAM) is not able to identify the correct mailbox associated with the station number calling into

AAM.

How can this problem be fixed?

Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.

1. Clearly stated the problem.

2. Detailed the findings.

3. Clarified the problem.

When they receive the trouble ticket, what is the next step in ADM that Avaya Tier 3 support will perform?