6210 Exam Dumps - Avaya Aura ContactCenter Implementation Exam

Question # 4

In a Mission Critical AACC High Availability (HA) campus solution, there are two types of switchovers, managed and unmanaged. A managed switchover is one initiated by the administrator or caused by a failure of a monitored Contact Center Manager Server (CCMS) or Communication Control Toolkit (CCT) component. An unmanaged switchover results from a hardware, network, database or power failure.

Which three conditions must be satisfied before a switch over can occur? (Choose three.)

The active server database and standby server database are synchronized, and the standby server database is shadowing the active server database.

On the active server, all critical CCMS and CCT services are monitored and running.

The active and standby servers are in a running state.

The active and standby servers have switchover enabled.

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Question # 5

You can install the Contact Center Server Utility on a standalone computer, or it can co-reside with the Contact Center Manager Server (CCMS).

Which operation on the server can the Server Utility perform?

Modify real-Time Display interface parameters

View Alarms and Events

Perform database restores

Administer licensing

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Question # 6

Which method does Avaya recommend for installing Avaya AuraÂ® Contact Center (AACC) on a supported server?

Run the installation from a remote DVD-ROM drive that is accessible from the server over the Internet.

Run the installation from a remote hard disk copy of the installation DVD.

Run the installation from a remote DVD-ROM drive that is accessible from the server over the LAN.

Insert the Contact Center DVD into the DVD drive of your server.

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Question # 7

A systems engineer has just completed a database maintenance backup. The engineer would like to verify the success of the backup.

In which default location should the engineer look to determine the success of the backup?

C:\Contact Center\Logs\Common Components\DBMaintenance.log

D:\Logs\Common Components\DBMaintenance.log

D:\Avaya Aura\Contact Center\Logs\Common Components\CC_DBMaintenance.log

D:\Avaya\Logs\Common Components\CC_DBMaintenance

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Question # 8

In a customerâ€™s Local Area Network, some segments in the network do not allow multicast for transmitting data.

When configuring the Contact Center Manager Administration (CCMA) using the RTR (Real-Time Reporting) Registry Settings, how can network bandwidth usage be limited?

In the Minimum Unicast Sessions box, type the minimum number of simultaneous unicast sessions that the server is directed to allow.

In the Maximum Unicast Sessions box, type the maximum number of simultaneous unicast sessions that the server is directed to allow.

In the Output Rate box, type the minimum number of simultaneous outputs that the server is directed to allow.

In the Output Rate box, type the maximum number of simultaneous outputs that the server is directed to allow.

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Question # 9

A customer has Avaya AuraÂ® Contact Center (AACC) and Avaya AuraÂ® Unified Communications Platform Integration.

For the Avaya AuraÂ® Session Manager (ASM) to direct incoming voice contacts to the AACC, as part of the ASM and AACC configuration, which two items are configured in ASM? (Choose two.)

Enable TLS encryption for Hosts.

Install a Signed Certificate from a Trusted Host.

Add the Avaya AuraÂ® Contact Center as a Trusted Host.

Add a Routing Policy for the AACC.

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