5V0-62.22 Exam Dumps - VMware Workspace ONE 21.X UEM Troubleshooting Specialist

The root cause of this problem is that this organization group is not a Customer type OG. The Hub Services settings page is only available for Customer type OGs, which are the top-level OGs in the hierarchy1. The Hub Services settings page allows the administrator to configure various features and services for the Intelligent Hub app, such as notifications, people, home, and catalog1. The administrator should navigate to the Customer type OG to access the Hub Services settings page.

The most likely cause of this issue is that the organization’s Apple Push Notification certificate expired. The Apple Push Notification certificate is required for iOS devices to communicate with Workspace ONE UEM and receive commands, profiles, and applications2. If the certificate expires, the iOS devices will not be able to receive any updates from Workspace ONE UEM, including the application catalog. The organization should renew the certificate as soon as possible to restore the functionality of the iOS devices3. The other options are not likely causes of this issue because:

• A misconfigured application assignment via a smart group would affect all devices in the smart group, not just iOS devices.
• A misconfigured application assignment via the enrollment type would affect all devices with the same enrollment type, not just iOS devices.
• An expired Apple sToken would prevent the organization from purchasing or distributing new applications from Apple Business Manager or Apple School Manager, but it would not affect the existing applications in the Workspace ONE Catalog.