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300-810 Exam Dumps - Implementing Cisco Collaboration Applications (CLICA)

Question # 4

An organization has two Cisco IM and Presence clusters: one in the Americas and one in EMEAR. Both clusters connect via an intercluster peer. Each Cisco IM and Presence cluster has four nodes logically divided into two subclusters with high availability enabled with its local peers. When the Cisco IM and Presence publisher node in the Americas fails, to where are the users failed over?

A.

Cisco IM and Presence publisher in EMEAR. in the different logical group

B.

Cisco IM and Presence subscriber in the Americas, in the different logical group

C.

Cisco IM and Presence subscriber in EMEAR. in the same logical group with IM and Presence publisher

D.

Cisco IM and Presence subscriber in the Americas, in the same logical group with IM and Presence publisher

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Question # 5

Which benefit do administrative applications provide when SAML SSO is configured for Cisco Unified Solutions?

A.

seamless synchronization of users

B.

open standard JSON format

C.

authentication toward one local Cisco Unified server for clients

D.

cross-domain and cross-product SSO

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Question # 6

Which operating system is supported for smart card-based authentication on Jabber and Cisco UCM platforms?

A.

Mac OS

B.

Linux

C.

Chrome OS

D.

Windows

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Question # 7

Refer to the exhibit.

When troubleshooting an internal Jabber login problem, there is a pop-up about a certificate error, and then the login fails The FQDN of Cisco UCM is cucm.ex.com. and the FODN of the IM and Presence Server is imp.ex.com. Which two actions should be taken to fix this issue? (Choose two.)

A.

Sign the Cisco Untried IM and Presence server certificate with trusted a trusted

B.

Import the certificate of cucm.ex.com into the Trusted Certificate Authorities on the PC running Jabber.

C.

Import the Cisco UCM CallManager certificate into the Trusted Certificate Authorities on the PC running Jabber

D.

Sign the Cisco UCM CallManager certificate with a trusted certificate authority.

E.

Sign the Cisco UCM tomcat certificate with a trusted certificate authority.

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Question # 8

A company is setting up B2B instant messaging capability using a secure client integrated into the on-premises Cisco communication platform. During the setup, the engineer discovers that external Usages from other businesses do not seem to reach the Cisco Expressway for instant messaging, but B2B calling seems to be working Internal chat between clients and chat toward clients is king m home offices using Mobile and Remote Access The engineer verified that the correct ports have been configured on the Cisco ASA, and the firewall rules on the expressway show no cation of any traffic What is the cause of the issue?

A.

The XMPP service is not activated on the Cisco Expressway

B.

The Cname record for XMPP is not configured or is misconfigured.

C.

The SRV record for XMPP is not configured or is misconfigured.

D.

The XMPP service is not running under services in Cisco IM and Presence Server

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Question # 9

Refer to the exhibit. An engineer must configure Cisco IM and Presence server high availability so that the publisher node fails over to the subscriber node if the publisher node becomes unavailable On the Presence Redundancy Group Configuration page the engineer receives this message ‘High availability is not enabled for this cluster " Which two actions must the engineer perform to resolve the issue? (Choose two.)

A.

Add IMPSub as a secondary presence server in the redundancy group

B.

Click Save and restart the Cisco Presence Engine.

C.

Replace iMPPub with IMPSub m the redundancy group.

D.

Add a new presence redundancy group and click Save

E.

Select Enable High Availability and dick Save.

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Question # 10

A collaboration engineer is troubleshooting Cisco IM and Presence high availability. The system is version 10.x. The engineer has confirnæd that the server recovery manager service is configured using system defaults. The engineer notices that user sessions have not fallen back to the homed nodes. What is the cause this Issue?

A.

The engineer did not click the Fallback button for the redundancy group

B.

The user accounts were moved to the redundant server,

C.

The failed service Of server was offline longer than the Client Re-Login upper Lint setting.

D.

The failed service or server has not been active for at least 30 minutes.

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Question # 11

Which SAML component defines the content of data transferred from an IdP to a service provider?

A.

protocol

B.

assertion

C.

binding

D.

profiles

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Question # 12

An engineer is working on a cisco unity Express system and notices that users that exist on the integrated cisco UCME are missing from Cisco Unity Express. Which two actions using the GUI resolve this discrepancy? (Choose two)

A.

Use the Synchronize task under the User ID field.

B.

Use the Synchronize System under MWI

C.

Use the Synchronize Information under Administration

D.

Import the users using a CSV file.

E.

Add the missing users manually to Cisco Unity Express

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Question # 13

An engineer Is assisting a user who Is reporting Jabber Presence Issues. Whenever the user Is on an active call, Cisco Jabber does not show the user as active when on a call. However, the user can set the presence status manually, and that status shows correctly. Which action resolves the issue?

A.

Assign the user to a different Presence Redundancy Group.

B.

Restart the XCP Router service.

C.

Set the Owner ID on the users desk phone.

D.

Associate the user to the line on the Directory Number Configuration page.

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Question # 14

An end user opened a ticket, stating that before logging in to Jabber for Windows, a warning is displayed that a server certificate has expired. Which two certificates must be verified on the Cisco Unified Communications Manager and IM&P deployment? (Choose two.)

A.

capf on Cisco Unified CM

B.

cup-xmpp on IM&P

C.

callmanager on Cisco Unified CM

D.

tomcat on Cisco Unified CM

E.

cup on IM&P

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Question # 15

SAML SSO is enabled in Cisco Unified Communications Manager. What happens when a browser-based client attempts to access a protected resource on a service provider?

A.

The browser follows the redirect and issues an HTTPS GET request to the IdP.

B.

The IdP checks for a valid browser session.

C.

The service provider generates a SAML authentication request.

D.

The SAML request is maintained as a query parameter in the GET request.

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Question # 16

An administrator is configuring call handlers in Cisco Unity Connection. The administrator must ensure that internal extensions are restricted so that callers must go through the company operator to reach employees, and so that callers hear an error message if they attempt to dial extensions directly. Which setting is configured to accomplish this task?

A.

Transfer Rules

B.

Caller Input

C.

Greetings

D.

Message Settings

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Question # 17

Refer to the exhibit A collaboration engineer is troubleshooting an issue with MWIs not working for SIP-integrated Cisco Unity Connection users on Cisco UCM Calls to the Cisco Unity Connection work. but MWIs do not light This problem affects all users on the system Which action resolves the issue?

A.

Modify the SIP Trunk Security Profile on Cisco UCM.

B.

Increase the Delay Between Requests timer on Cisco Unity Connection

C.

Assign a Calling Search Space to the SIP Trunk on Cisco UCM

D.

Configure the Message Waiting Numbers on Cisco UCM

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Question # 18

Refer to the exhibit.

Users report that they are prompted to accept server certificates when they initially run Cisco Jabber. An engineer removes these prompts to prevent confusion. Which statement about this scenario is true?

A.

Presentation of the certificates can be disabled by setting up Cisco IM&P servers into nonsecure mode.

B.

Nothing can be done to resolve this issue because certificates must be accepted by each Jabber user, per Cisco policy.

C.

These certificates are self-signed certificates, so they must be added manually to the user OS certificate stores.

D.

The behavior is a security breach because certificates are considered untrusted and as not coming from Cisco Collaboration servers.

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Question # 19

What is the primary mechanism in Cisco Unity Connection that is used for toll fraud prevention?

A.

restriction tables

B.

fraud tables

C.

transfer rules

D.

calling search spaces

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Question # 20

An engineer must configure XMPP federation on a Cisco Instant Messaging and Presence Service node, but the XCP XMPP Federation Connection Manager service fails to start. Which action must the engineer take to resolve the issue?

A.

Activate XMPP federation service

B.

Enable TLS m the XMPP Federation settings.

C.

Restart the Cisco XCP Router service

D.

Restart the Cisco IM and Presence service.

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Question # 21

A collaboration engineer is troubleshooting Apple push notification Issues and calls Cisco TAC for assistance. The Cisco TAC Engineer indicates that diagnostic information has not been received for the cluster. Which action resolves this issue?

A.

Temporarily enable manual downloads of log files from the Cisco Cloud Onboarding page on Cisco UCM.

B.

Temporarily disable push notifications so that Cisco UCM can generate the diagnostics log files.

C.

Enable "Send encrypted PII to the Cisco Cloud for troubleshooting" on the Cisco Cloud Onboarding Configuration page.

D.

Enable "Send Troubleshooting Information to the Cisco Cloud" on the Cisco Cloud Onboarding Configuration page.

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Question # 22

An engineer is configuring a Cisco Voicemail organization. How many links be configured between two Cisco unity connection Clusters?

A.

One

B.

Two

C.

Three

D.

Four

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Question # 23

Refer to the exhibit.

Calls that are not answered by the user are for the location. If the user at extension 11112222 does not have a voice mailbox, which rule is utilized when Cisco Unity Communication receives the forwarded call?

A.

NewYork_AA

B.

Attempt Sign In

C.

Arizona_AA

D.

Opening_Greeting

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Question # 24

Drag and drop the steps for SAML SSO authentication from the left into the order on the right.

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Question # 25

Refer to the exhibit.

Which action allows a remote Cisco Jabber user utilizing Mobile and Remote Access to automatically log in to a Cisco Unity Connection voicemail box via OAuth?

A.

Add CUCM under System Settings > Authz Servers in Cisco Expressway-E.

B.

Add CUCM under System Settings > Authz Servers in Cisco Expressway-C.

C.

Add CUCM under System Settings > Authz Servers in Cisco Unity.

D.

Add CUCM under System Settings > Authz Servers in Cisco Unity Connection.

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Question # 26

Refer to the exhibit.

A customer reports that after a network failure, all of the Cisco Jabber clients are not switched back to their home nodes. An engineer determines that the primary Cisco IM&P server is in Failed Over state. Which two actions should be performed to bring the system back to operational state and to prevent future occurrences? (Choose two.)

A.

Advise all users to re-login to their Jabber clients.

B.

Confirm that both IM&P servers are configured in the Presence Redundancy Group configuration pane.

C.

Perform a restart of the IM&P primary server to force fallback.

D.

Click the Fallback button in the Server Action pane.

E.

Set the Automatic Failover parameter in the Server Recovery Manager Service Parameters to the value True.

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Question # 27

Refer to the exhibit An engineer is troubleshooting a Cisco Jabber issue in Cisco UCM and validates that these configurations are correctly configured

  • Cisco UCM Service discovery
  • Cisco UCM User authentication •SOAP login

Which protocol interactions between Cisco UCM and the Cisco IM and Presence servers must be validated next?

A.

LDAP

B.

XMPP

C.

SCCP

D.

SAML

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Question # 28

What are two characteristics of Smart Card Authentication for Cisco UC Applications? (Choose two.)

A.

requires a PIN password or passphrase

B.

requires a card reader

C.

is supported on all devices and operating systems

D.

uses single-factor authentication

E.

is less secure than form-based authentication

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Question # 29

An administrator configures the Cisco Unity Connection call routing table to ensure that Unity Connection plays a legal disclaimer to all direct callers Drag and drop the steps from the left into order on the right to start the process to ensure that callers hear the message entirely before proceeding to the destination Not all steps will be used.

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Question # 30

A collaboration engineer is implementing toll fraud prevention on Cisco Unity Connection. The engineer wants to block calls to 9005551234 for any caller that reaches the Caller System Transfer conversation. Which configuration accomplishes this goal?

A.

9005551234 blocked the Default System Transfer Restriction

B.

9005551234 blocked the Default Outdial Restriction Table

C.

900 blocked on the default Transfer Restriction Table

D.

900 blocked on the Default Outdial Restriction Table

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Question # 31

Refer to the exhibit.

After configuration of the Cisco IM&P cluster in high-availability mode, both IM&P servers remain in the initializing state. Which two actions ensure normal operations of this IM&P high-availability cluster? (Choose two.)

A.

Clear the Enable High Availability check box in the Presence Redundancy Group configuration.

B.

Confirm that Cisco Presence Engine, Cisco XCP Router, and Cisco DB services are up and running on both IM&P servers.

C.

Restart the Server Recovery Manager service in Cisco Unified Serviceability – Network Services on both IM&P servers.

D.

Verify that the Cisco XCP SIP Federation Connection Manager service is running.

E.

Ensure that an equal number of users are assigned to each IM&P server.

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Question # 32

Drag and drop the steps from the left into the correct order on the right that describes the flow of presence updates when a user manually sets the presence status in Cisco Jabber. Not all options are used.

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Question # 33

Which two authentication methods does Integrated Windows Authentication use to validate Windows credentials? (Choose two.)

A.

NTLM

B.

Digest Authentication

C.

SAML

D.

Kerberos

E.

Smart Card

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Question # 34

Which type of protocol is OAuth 2.0?

A.

single sign-on

B.

authorization

C.

accounting

D.

authentication

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Question # 35

In the integration of Cisco Unity Connection using SIP, which SIP trunk security profile option is required for MWI to work correctly?

A.

Accept out-of-dialog refer

B.

Accept replaces header

C.

Accept unsolicited notification

D.

Accept presence subscription

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Question # 36

Refer to the exhibit.

An administrator is troubleshooting an issue with XMPP Federation between two. eight-node IM and Presence clusters. After looking at the logs, the administrator finds this message and must publish one or more DNS SRV records containing one or more addresses of the IM and Presence node(s). How many nodes must be selected to publish?

A.

1

B.

5

C.

10

D.

20

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Question # 37

An engineer must verify that the DNS SRV entries that are configured have the correct Information. How Is this configuration completed via a Windows machine?

A.

Go to Windows Explorer and type nslookup. Set the type=internet, and then enter the SRV record.

B.

Go to the command prompt and type dnslookup. Set the type=sip. and then enter the SRV record.

C.

Go to Internet Explorer and type nslookup. Set the type=srv, and then enter the SRV record.

D.

Go to the command prompt and type nslookup. Set the type=srv, and then enter the SRV record.

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Question # 38

An engineer must configure open SIP Federation on cisco IM and presence using cisco Expressways with the additional requirement not to allow a specific list if domains and allow all other domains that are not specified. How is this additional requirement met?

A.

Configure default static routes for each blocked domain with an invalid next-hop IP address.

B.

Add a static route for each blocked domain and keep the “Block Route” checkbox checked.

C.

Block the specified SIP domains on the Expressway

D.

Add each allowed domain as a SIP Federated domain.

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Question # 39

A collaboration engineer is configuring LDAP integration for Cisco Unity Connection. The engineer has enabled the appropriate services and has completed the LDAP setup and LDAP directory configuration administrative pages in Cisco Unity Connection. The engineer has also completed a Full LDAP synchronization. What must the engineer do next to have the LDAP users appear in the Unity Connection Users page?

A.

Configure the LDAP authentication settings under LDAP. LDAP Authentication.

B.

Synchronize the user accounts under Users - Synch Users.

C.

Restart the Cisco DirSync service.

D.

Import the user accounts under Users - Import Users.

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Question # 40

Refer to the exhibit.

Apple Push Notification integration is configured in a Cisco Unified IM and Presence deployment and has been working property. Administrators now report the error “Push notification settings cannot be configured. 400 Bad Request.” in the GUI, and HTTP logs are displaying the errors that are shown in the exhibit. Which action solves this issue?

A.

Fix the network connectivity to Apple iCloud.

B.

Reboot the IM&P cluster.

C.

Change the HTTP proxy settings to remove errors in request syntax.

D.

Update Refresh Token Manually.

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Question # 41

A collaboration engineer is troubleshooting a Cisco Jabber IM and Presence issue Cisco TAC asked the engineer to generate a client-side problem report Which set of actions must the engineer perform to find and download the problem report logs?

A.

Click the Help menu select Report a problem and follow the instructors

B.

Click Settings Help and follow the instructions

C.

Click Settings Help Reports and follow the instructions

D.

Click Admin select Logs and follow the instructions

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Question # 42

Secure XMPP communication is required for XMPP federation with external domains and the Cisco IM and Presence. Which certificate is used for XMPP interdomain federation when connecting to an externally federated domain?

A.

cup

B.

cup-xmpp

C.

cup-xmpp-s2s

D.

Tomcat

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Question # 43

What is a step in the SAML SSO process?

A.

The IdP redirects the SAML response to the browser.

B.

The LDAP server extracts the assertion.

C.

The service provider issues an authentication challenge to the browser.

D.

The browser issues an HTTPS POST request to the IdP.

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Question # 44

Which two SSO features are true? (Choose two.)

A.

allows Jabber to use LDAP directory services for contact imports

B.

allows LDAP user import on Cisco Unified Communications Manager

C.

improves productivity by reducing time spent re-entering credentials for the same identity

D.

transfers the authentication from the system that hosts the applications to a third-party system

E.

reduces costs by decreasing the number of help calls that are made for voicemail PIN resets

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Question # 45

A jabber user reports that they receive pop-up windows warring about untrusted certificates when they attempt to log in to jabber without receiving the certificate warnings. Which two actions resolve this issue? (Choose two.)

A.

Add the certificates to the client machine’s local certificate store or keychain

B.

Reinstall the Jabber client using the /quiet option

C.

Configure Jabber with the INVALID_CERTIFICATE_BEHAVIOR option set to “RejectAndNotify.”

D.

Replace self-signed certificates with certificates signed by a CA

E.

Move the user to a different Presence Redundancy Group

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Question # 46

AN administrator must configure a federation between company A and company B using the SIP/simple protocol. What are the configuration items that are available?

A.

Port 5061; TLS encryption; Instant Messaging, Presence, and VoIP support

B.

no encryption; Instant Messaging, Presence, and VoIP support

C.

port 5222; TLS encryption; Instant Messaging, Presence, and VoIP support

D.

no encryption; Instant Messaging support

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Question # 47

An engineer is configuring a remote Cisco IM and Presence Service and needs to ensure that users can communicate across clusters in the same domain and receive presence status. Which protocol should be used to accomplish this task?

A.

XMPP

B.

DNS

C.

LDAP

D.

AXL/SOAP

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Question # 48

Refer to the exhibit. An administrator troubleshoots push notifications, and Cisco TAC requests the trace files from the cluster. From which location should the files be collected?

A.

Option A

B.

Option B

C.

Option C

D.

Option D

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Question # 49

Drag and drop the SAML components from the left onto the descriptions on the right.

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Question # 50

Refer to the exhibit. After receiving a new desk phone, the Jabber user can no longer make calls via phone control. The help desk collected the user’s Jabber problem report and verified that they the correct Cisco UCM CTI permissions. Which configuration must be changed to correct this issue?

A.

Verify that the desk phone device has Allow Control of Device from CTI enabled.

B.

Verify that the Cisco UCM service profile has Cisco UCM CTI servers configured.

C.

Verify that the user’s desk phone device is listed as a controlled device in the Cisco UCM end user configuration

D.

Verify that the device line configuration has Allow Control of Device from CTI enabled.

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Question # 51

In Digital Network Cisco Unity Connection clusters, each site transmits and receives messages for the recipients based on which protocol?

A.

IMAP

B.

SMTP

C.

SIP

D.

SCCP

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Question # 52

An engineer needs to configure calendar integration between Microsoft Exchange and a Cisco IM and Presence server The engineer created the resource mailboxes and now needs to add impersonation Which command accomplishes this task using the Exchange Management Shell from Microsoft Exchange?

A.

Option A

B.

Option B

C.

Option C

D.

Option D

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Question # 53

Which HTTP response code does Cisco UCM use to redirect a client to the identity provider for authentication?

A.

300

B.

301

C.

302

D.

304

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Question # 54

Which statement describes a role of AXL communications in the BLF Plug-in Service of the Cisco UAC?

A.

The AXL communications allow registered attendants to log in to Cisco UCM and receive calls.

B.

The AXL communications enable Device Resolution Manager to resolve the device statuses of operator and system devices.

C.

The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco UAC versions match.

D.

The AXL communications is required after installation to verify that the specified CTI manager or managers and Cisco UCM versions match.

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Question # 55

A company deployed the Cisco Webex App with single sign-on enabled using the internal ldP, but users receive the error "Single Sign On Failed.Invalid Status code in Resume" when trying to log in through the security assertion markup language SSO. Which action must an administrator taketo resolve the issue?

A.

Configure SSO in Control Hub with Cisco DUO.

B.

Configure SSO in Control Hub with Microsoft Azure.

C.

Configure SSO in Control Hub with Okta.

D.

Configure SSO in Control Hub ADFS.

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Question # 56

A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows. On-premises users report that they cannot check voicemail and do not receive notifications of new messages in the client. In the Phone Accounts information in the Jabber client, the authentication information is not accepted. What is the cause of the issue?

A.

The firewall is blocking port 5222.

B.

LDAP is misconfigured.

C.

The user has incorrect permissions to access the voicemail.

D.

The voicemail pilot is not configured.

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Question # 57

On a Cisco IM and Presence deployment, chat settings are edited, or one or more aliases are added to a chat node, but the changes are not reflected for users. Which service must be restarted for changes to be reflected?

A.

TFTP Service

B.

Cisco XCP Text Conference Manager Service

C.

IM and Presence Manager Service

D.

User Management Service

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Question # 58

An administrator is configuring auto-attendant with basic IVR applications on Cisco Unity Express and needs to ensure that a specific telephone number initiates the application. Which setting should be configured to accomplish this task?

A.

trigger

B.

call control group

C.

script

D.

prompt

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Question # 59

What are two authentication mechanisms for identity provider authentication? (Choose two.)

A.

UID

B.

PKI/CAC

C.

ACS

D.

Password only

E.

Kerberos

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Question # 60

Which description of an IdP server is true?

A.

authenticates user credentials

B.

provides user authorization

C.

is an authentication request that is generated by a Cisco Unified Communications application

D.

consists of pieces of security information that are transferred to the service provider for user authentication

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Question # 61

Refer to the exhibit Users complain that the message waiting light on the IP phone does not light up when receiving a new voicemail With which codec must the engineer configure a dial peer on Cisco UCME for MW1 traffic to resolve this issue?

A.

G.729r8

B.

G.729ar8

C.

G.711ulaw

D.

G.711alaw

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Question # 62

A user is experiencing video quality issues and wants to verify packet loss, jiter, and codecs in use. Where can the user find this information in the Webex App for Windows during a call?

A.

Settings, Status, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+S

B.

Settings, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+D

C.

Help, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+D

D.

Help, Health Checker, and press Status in the Webex App or Ctrl+Shit+Alt+S

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Question # 63

A Collaboration engineer is implementing the Apple Push Notification service for Jabber clients running on iOS and has saved the configuration in Cisco UCM under Advanced Features > Cisco Cloud Onboarding What is the next step to install Cisco-managed certificates?

A.

Restart the Cisco Tomcat service on all nodes in the Cisco UCM cluster

B.

Restart the Cisco Tomcat service on all nodes m the IM and Presence cluster

C.

Restart the Cisco XCP router service on IM and Presence

D.

Restart the Cisco UCM Push Notification service.

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