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VERISME Exam Dumps - VeriSM Essentials

Question # 4

Which is the objective of service measurement?

A.

To demonstrate compliance with laws, regulations and contractual commitments

B.

To enable service providers to manage the performance capabilities of underpinning service elements

C.

To enable the consumer to understand the costs of providing the service

D.

To quantify and qualify the results or outcomes provided by a service

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Question # 5

The Define stage of the VeriSMâ„¢ model produces a definition of what good service looks like.

During which process does this activity take place?

A.

Create the service blueprint

B.

Create the solution

C.

Define consumer needs

D.

Gather requirements

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Question # 6

What is a key benefit of cloud?

A.

Enhanced internal communication

B.

Increased quality of the infrastructure

C.

Increased speed of infrastructure service

D.

Reduced operating risks

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