VERISME Exam Dumps - VeriSM Foundation

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Question # 4

Which is the objective of service measurement?

To demonstrate compliance with laws, regulations and contractual commitments

To enable service providers to manage the performance capabilities of underpinning service elements

To enable the consumer to understand the costs of providing the service

To quantify and qualify the results or outcomes provided by a service

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Question # 5

The Define stage of the VeriSMâ„¢ model produces a definition of what good service looks like.

During which process does this activity take place?

Create the service blueprint

Create the solution