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MB-280 PDF Exam (Downloadable)
Latest 2025 Syllabus Topics Included
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Updated : 28-Oct-2025
QA : 121 Answers With In-Depth Explanation
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MB-280 Question and answers Include

Total Questions: 121 Q&A's
Single Choice: 57 Q&A's
Multiple Choice: 17 Q&A's
Hotspot: 26 Q&A's
Drag Drop: 21 Q&A's

What MB-280 Questions and Answers feature?

MB-280 Valid and Updated Microsoft Dynamics 365 Customer Experience Analyst Q&A Dumps

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MB-280 Questions and Answers

Question # 1

You need to ensure the active stage of the business process flow is visible in the view. Which two actions should you perform? Each correct answer presents a complete solution. Choose two. NOTE: Each correct selection is worth one point.

A.

Add a page for the Onboard new pet table to the Sales Professional app.

B.

Add columns from the stable to the Active Onboard new pet view.

C.

Add columns from the Pet table to the All Onboard new pet view.

D.

Create a new column on the Pet table named "Onboarding stage" and add it to the Active pets view.

Question # 2

Your sales team lacks important information on the Opportunity Close form.

You need to update the form.

Which out-of-the-box role must you have?

A.

Global administrator

B.

System administrator

C.

Sales manager

D.

System customizer

Question # 3

DRAG DROP

The sales team wants to see a timeline of related activities and notes on a custom Dynamics 365 Sales form.

You need to add a timeline control to the form,

Which five actions should you perform in sequence? To answer, move the five appropriate actions from the list of actions to the answer area. Arrange the five actions in the correct order.

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Microsoft MB-280 Exam Dumps FAQs

What is the Microsoft MB-280 exam?

The Microsoft MB-280 exam assesses your ability to analyze customer data, configure Dynamics 365 for customer experience management, and leverage customer insights to drive business growth.

What is the format of Microsoft MB-280 exam?

The Microsoft MB-280 exam consists of multiple-choice questions, case studies, and scenario-based questions which must be completed within 120 minutes.

What is the Microsoft MB-280 exam focused on?

The Microsoft MB-280 exam covers a range of topics, including:

  • Configuring and customizing Dynamics 365 Sales and Customer Service modules.
  • Leveraging Customer Insights data and journeys.
  • Understanding customer data models and relationships.
  • Utilizing Power Automate for customer experience automation.
  • Building dashboards and reports for customer insights.

Is the Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate (MB-280) exam easy?

The difficulty of the MB-280 exam varies based on your experience and preparation. With thorough study using Valid4sures comprehensive MB-280 study materials, including exam dumps and practice questions, candidates can significantly improve their understanding and confidence.

What is the passing score for the Microsoft MB-280 exam?

The passing score for the Microsoft MB-280 exam is 700 out of 1000 points.

What should you know before studying the MB-280 exam?

Before studying for the Microsoft MB-280 exam, it is important to understand the exam objectives, the format, and the key topics covered. Familiarize yourself with Dynamics 365 Customer Insights and have a basic understanding of data analytics and customer experience strategies.

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