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MB-220 Exam Dumps - Microsoft Dynamics 365 for Marketing

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MB-220 Questions and Answers

Question # 1

You need to create a Global Customer Survey to capture the responses from your customers.

You need to make sure that Contoso’s focused customers have the option to choose their preferred language while responding. You also need to automate customer journey actions based on the Customer Survey Response data.

Which five actions should you perform in sequence to achieve your goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Question # 2

You need to create a customer journey for a global campaign related to the latest Contoso course offerings. All operating regions need to be covered.

Based on best practices, how many customer journeys and marketing emails do you need to create?


4 marketing emails and 4 customer journeys


5 marketing emails and 5 customer journeys


2 marketing emails and 2 customer journeys


1 marketing emails and 1 customer journey

Question # 3

You have created a customer journey that does the following:

Sends an email regarding a country/region-specific promotional offer.

Creates a phone call activity and sends a text message to the contact.

Which set of actions should you take to activate your customer journey?


Check the country/region, check the localization check box. Validate, and then Publish.


Check the localization check box. Validate, check for errors, and then Publish.


Verify the segment and email language, check for errors, and then Go Live.


Verify the segment, check the country/region. Validate, and then Go Live.