ServiceNow CIS-HAM Exam Dumps - Valid Questions Answers

A blind audit is a type of inventory audit that does not provide any information about the expected assets in a location. The auditor scans all the assets in the location and compares them with the records in ServiceNow1.

To perform a blind audit, you need the Hardware Asset Management (HAM) application, which enables you to manage the lifecycle of your hardware assets, and the ServiceNow Agent mobile app, which allows you to scan asset tags and barcodes using your mobile device12.

The ServiceNow My Assets mobile app is used to view and request assets from the enterprise asset catalog, not to perform audits3.

The Software Asset Management (SAM) application is used to optimize software licenses and compliance, not to perform audits4.

The ITSM Asset Management application is used to track the financial, contractual, and inventory details of hardware and devices, not to perform audits. References:

1: Audit your inventory - Product Documentation: San Diego - ServiceNow

2: Enterprise Asset Inventory Management - ServiceNow

3: My Assets mobile app - Product Documentation: San Diego - ServiceNow

4: Software Asset Management - ServiceNow

: IT Asset Management - ServiceNow

The core table that requires migration when extending ITSM Asset Management with Hardware Asset Management is the alm_asset table1.

The alm_asset table stores the records of all the assets in the system, regardless of their type or class1.

When you activate the Hardware Asset Management plugin, a migration script runs that converts the existing asset records in the alm_asset table to hardware asset records in the alm_hardware table2.

The alm_hardware table is a child table of the alm_asset table that stores the records of the hardware assets only2.

The migration script also updates the references and relationships of the migrated assets to the new table2.

The migration script runs only once and does not affect the future creation or update of asset records2. References:

Asset table - Product Documentation: San Diego - ServiceNow

Hardware Asset Management - Product Documentation: Tokyo - ServiceNow