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CPUX-F Exam Dumps - UXQB Certified Professional for Usability and User Experience- Foundation Level (CPUX-F)

Question # 4

You are conducting a heuristic evaluation of a new car rental website. Which one of the following findings is NOT appropriate for this evaluation?

A.

A 'Cancel reservation' button is missing on the home page

B.

The animated ads on the right-hand side of the home page annoyed and distracted me

C.

The rental prices are too high

D.

Technical terms like CDW, Collision Damage Waiver, are explained well

E.

found it difficult to determine the total costs of a rental

F.

1 was unable to figure out whether I can rent a car in Paris and return it in Madrid

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Question # 5

Fill in the blank:

A Usability evaluation report is a document reporting the results of a usability test, a_________ or a user survey.

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Question # 6

Usability inspections are carried out by:

A.

By those that decided the requirements

B.

Only by IT-professionals

C.

By either users or experienced professionals

D.

By any participant ready for the task

E.

Solely by users themselfes

F.

Solely by user experience professionals

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Question # 7

What are qualitative user requirements?

A.

Qualitative user requirements set measurable goals for usability and user experience.

B.

Qualitative user requirements address the way in which the interactive system is used to arrive at a user goal

C.

Qualitative user requirements address the way in which the system is designed

D.

Qualitative user requirements provide a basis for the design of the interactive system and can be verified by evaluating the interactive system.

E.

Qualitative user requirements qualify the need for the user requirement in question

F.

Qualitative user requirements set measurable design on quantitative user requirements

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Question # 8

Which two of the following are part of the information architecture?

A.

Style guide

B.

User interface guidelines

C.

Specification of graphic design

D.

The words used in the user interface, for navigation and content

E.

Wireframe

F.

Content hierarchy

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Question # 9

What concepts are a part of the user experience as defined in CPUX-F?

A.

Expectation /Anticipated use

B.

The interactive system

C.

Fulfillment of expectations /After use

D.

Human-centred design

E.

Actual use

F.

Quality objectives

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Question # 10

3. Fill in the blanks;

A user experience professional is a professional who has one or more of the following responsibilities in a project:

1. Planning and managing the____________ design process;

2. Identifying and describing the____________:

3. Deriving the_________ requirements;

4. Creating the___________architecture and the navigation structure;

5. Defining and conceiving the interaction between humans and the interactive system based on the context of_________;use and the

6. Designing the graphic part of the__________;

7. Carrying out___________ of user interfaces in various stages of realisation

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Question # 11

A human-centred________user requirement is a required level of usability to meet identified user needs expressed in terms of measures of effectiveness, efficiency, satisfaction, accessibility, user experience and avoidance of harm from use in a specified context of use.

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Question # 12

Which one of the following statements best characterises a usability inspection?

A.

A meeting where designers brainstorm ideas for a new interactive system

B.

An evaluation of a storyboard

C.

An evaluation of an interactive system where experts identify potential usability problems

D.

A focused discussion where an inspector leads a group of participants through a set of questions on a particular topic

E.

An evaluation that involves representative users performing specific tasks with the interactive system to enable identification of usability problems

F.

An examination (inspection) of the results of a contextual interview

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Question # 13

16. Alice and Bob have a passion for the theatre. For Bob's birthday, Alice decides to buy them both theatre tickets. She goes online to find and book tickets for a production that she thinks they will both enjoy. After the performance, Alice talks to Bob about the whole experience

1. The online ads that attracted Alice to the website claimed "Buy your tickets in under 60 seconds! Guaranteed!" It took Alice about 5 minutes to buy her tickets. "I couldn't work out how to select my tickets - that made me feel stupid", Alice explains to Bob

2. Alice thought the website looked attractive

3. Once she had selected the tickets, the checkout process seemed easy

4. When Alice and Bob arrived at the theatre, they were told that their printed tickets were not valid; they argued with the usher for ten minutes before someone in the box office confirmed their tickets were genuine and they

were allowed in

5. Alice pre-ordered their interval drinks on the website, as they were offering a 2-for-1 deal. When she went to collect the drinks the barman had no record of her order.

6. The description of the credit card transaction that appeared on Alice's bank account was unintelligible; Alice was only able to work out what the transaction was because she recognised the amount. Which one of the following statements about Alice's user experience of the website is correct?

A.

All issues 1 -6 affect the user experience

B.

Only issues 2 and 3 affect the user experience

C.

Only issue 3 affects the user experience

D.

All issues except 6 affect the user experience

E.

Only issues 1, 2 and 3 affect the user experience

F.

None of the issues 1 -6 affect the user experience

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Question # 14

You have been asked to conduct a usability test of a car rental website. Which one of the following is NOT an appropriate task for the usability test?

A.

Find a phone number that you can call to talk to someone about your rental contract

B.

Tell me what you think of the website's home page

C.

Rent a car that meets your needs from a location and for a period that suits you and your budget

D.

Rent a compact car from London Heathrow Airport. You need to collect the car tomorrow morning at 9 and return it to the same location, 4 days later at noon

E.

Cancel a reservation that you had previously made

F.

What is the charge for renting a GPS?

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